Renewable Asset Manager — Contracts & Customer Success

Solarafrica-Energy-Pty-Ltd; Irene; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

SolarAfrica seeks a Commercial Asset Manager to safeguard customer relationships, contractual performance and financial outcomes across its renewable energy portfolio. You will report to the Asset Lead: Onsite and work with Operations, Engineering, Finance, and Project Development teams to ensure service excellence and asset value.

Responsibilities include contract management, KPI tracking, budgeting, billing, and ongoing customer engagement.

Qualifications

• Bachelor’s degree in finance, management, law or related field.
• At least three years’ proven experience in customer management, preferably in an asset-based business.
• Strong contract interpretation and management capability, with knowledge of budgeting, forecasting and reporting.
• Proficiency in MS Office; experience with CRM, asset management, monitoring or reporting systems is advantageous.
• Valid driver’s licence and willingness to travel for customer visits.

Responsibilities

• Contract management: manage SPV and customer contracts, monitor obligations and SLAs, provide financial and administrative support.
• Customer experience and relationship management: act as primary customer contact, resolve issues, maintain relationships through engineering, project delivery, operations and maintenance with at least four customer visits per year.
• Cross-functional coordination: lead collaboration with operations, engineering, finance and project teams to improve asset performance.
• Financial management and reporting: analyse asset performance and financial metrics; ensure accurate reporting; assist budgets, forecasts and financial reports.
• Asset optimisation and data management: track KPIs, improve maintenance strategies, increase uptime, maintain secure data.
• Health and safety: comply with safety requirements and training.
• Perform other duties as required.

Skills

Bachelor-level degree in finance/ mgmt

3+ years customer management

Contract interpretation and management

Financial budgeting/forecasting/report

MS Office; CRM tools

Driver's licence and travel willing

Education

Bachelor’s degree in finance, management, law or related field

Tools

CRM systems

Asset management software

Monitoring/reporting systems

HubSpot (desirable)

Job description

SolarAfrica seeks a Commercial Asset Manager to safeguard customer relationships, contractual performance and financial outcomes across its renewable energy portfolio. You will report to the Asset Lead: Onsite and work with Operations, Engineering, Finance, and Project Development teams to ensure service excellence and asset value.

Responsibilities include contract management, KPI tracking, budgeting, billing, and ongoing customer engagement.