Commercial Asset Manager: Contracts & Client Success

SolarAfrica Energy Pty Ltd; South Africa; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

SolarAfrica Energy Pty Ltd invites applications for Commercial Asset Manager to oversee contract management, customer relationships, and cross-functional collaboration across operations, engineering, finance and projects. The role focuses on asset performance, financial reporting, budgeting and KPI tracking within a dynamic energy environment.

You will drive data-driven asset optimisation, maintain secure project data, and ensure health and safety compliance while engaging with customers through

Qualifications

• Three years’ proven experience in customer management.
• Strong contract interpretation and management capability, with a sound understanding of financial management, budgeting, forecasting and reporting.
• Proficiency in MS Office; experience with CRM, asset management, monitoring or reporting systems is advantageous.

Responsibilities

• Contract management: Manage SPV and customer contracts, monitor obligations and SLAs, provide financial and administrative support, and interpret agreements where disputes or ambiguities arise.
• Customer experience and relationship management: Take over the relationship at deal signature, act as the primary customer contact, resolve issues promptly, and maintain strong relationships through engineering, project delivery, operations and maintenance, including at least four customer visits per year.
• Cross-functional coordination: Lead collaboration with operations, engineering, finance and project development teams to deliver excellent service, coordinate activities, resolve technical issues and improve asset performance.
• Financial management and reporting: Analyse asset performance and financial metrics; ensure accurate, timely business, customer and stakeholder reporting; complete customer billing by the third business day of each month; and support budgets, forecasts and financial reports.
• Asset optimisation and data management: Work with the Technical Asset Manager to establish and track KPIs, improve maintenance strategies, increase uptime and efficiency, reduce downtime, and maintain secure and confidential project data.
• Health and safety: Comply with all applicable fire, health and safety requirements, attend required training, and act in accordance with policies and risk assessments.
• Perform any other duties associated with the role or any other reasonable request by management.

Skills

Customer management

Contract management

Financial reporting

MS Office

CRM systems

Education

Bachelor’s degree in finance, management, law or a related field

Tools

MS Office

CRM platforms

Job description

SolarAfrica Energy Pty Ltd invites applications for Commercial Asset Manager to oversee contract management, customer relationships, and cross-functional collaboration across operations, engineering, finance and projects. The role focuses on asset performance, financial reporting, budgeting and KPI tracking within a dynamic energy environment.

You will drive data-driven asset optimisation, maintain secure project data, and ensure health and safety compliance while engaging with customers through