Remote Telemetry and Control Systems Technician

Placements24; Durban; Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Fully remote work

Flexible hours

Health insurance

Retirement planning

Professional development

Home office setup support

Job summary

Placements24 is seeking a dedicated Remote Telemetry and Control Systems Technician to join the team. This fully remote role involves diagnostics, configuration, and troubleshooting of telemetry systems to ensure seamless data flow and operational integrity from your home base, with Durban as the operational scope.

You will work on remote monitoring, calibration, and system documentation while collaborating with engineering on upgrades and security measures to keep systems running smoothly.

Qualifications

• Experience in telemetry, SCADA, or industrial control system support.
• Strong knowledge of Modbus, DNP3, TCP/IP and cellular technologies is preferred.
• Proficient with remote access tools and network diagnostics.
• PLC programming and configuration familiarity is a plus.

Responsibilities

• Remotely monitor and maintain telemetry and control systems across sites.
• Diagnose faults and data communication issues using remote access tools.
• Configure and calibrate sensors, PLCs, and devices remotely.
• Analyze logs and performance data to identify issues and preventative measures.
• Assist clients and field technicians remotely with troubleshooting.
• Update configuration docs, troubleshooting guides, and procedures.
• Collaborate with engineering on upgrades and software updates.
• Ensure security of remote access points and data transmission.
• Respond to alerts promptly to minimize downtime.

Skills

Telemetry systems

SCADA

ICS support

Education

Technical diploma or certification in electronics/automation

Tools

Remote access tools

VPNs

Network diagnostic utilities

Job description

About the Role

Our client is seeking a dedicated and proficient Remote Telemetry and Control Systems Technician to join their growing team. This is a fully remote position, allowing you to work from the comfort of your home, contributing to the maintenance and operation of our advanced monitoring and control infrastructure. You will be responsible for the remote diagnostics, configuration, and troubleshooting of telemetry systems, ensuring the seamless flow of data and operational integrity. This role requires a meticulous individual with strong analytical skills and a deep understanding of communication protocols, network infrastructure, and control system logic. If you are adept at managing systems from afar and ensuring peak performance without physical on-site presence, this opportunity in **Durban**'s operational scope is ideal for you.

Key Responsibilities

• Remotely monitor and maintain the performance of telemetry and control systems across various sites.


• Diagnose and resolve system faults, network issues, and data communication errors using remote access tools.


• Perform remote configuration and calibration of sensors, PLCs, and communication devices.


• Analyze system logs and performance data to identify potential issues and implement preventative measures.


• Assist clients and field technicians remotely with troubleshooting and operational guidance.


• Update system documentation, including configuration details, troubleshooting guides, and operational procedures.


• Collaborate with the engineering team on system upgrades, software updates, and the implementation of new technologies.


• Ensure the security and integrity of remote access points and data transmission.


• Respond to system alerts and alarms promptly to minimize downtime.

Requirements

• Proven experience in telemetry, SCADA, or industrial control systems (ICS) support.


• Strong understanding of communication protocols such as Modbus, DNP3, TCP/IP, and cellular technologies.


• Proficiency with remote access tools, VPNs, and network diagnostic utilities.


• Experience in troubleshooting hardware and software issues within complex control systems.


• Familiarity with PLC programming and configuration is a strong advantage.


• Excellent analytical and problem-solving skills, with the ability to work independently and prioritize tasks effectively in a remote setting.


• Strong written and verbal communication skills, essential for remote collaboration and client support.


• Ability to manage multiple systems and prioritize urgent issues.


• A relevant technical diploma or certification in electronics, automation, or a related field.


• Home office setup with reliable high-speed internet access is required for this remote role.

Benefits

• Fully remote work arrangement with flexible hours.


• Competitive salary and performance-related bonuses.


• Comprehensive health insurance and retirement planning benefits.


• Opportunities for professional development in cutting-edge control and telemetry technologies.


• Support for home office setup and ongoing connectivity.


• A challenging and rewarding role contributing to critical infrastructure operations.