Remote Telecom Network Operations Specialist

Placements24; Mossel Bay; Hybrid; ZAR 450,000 - 750,000; Full time

Benefits offered by this job

Remote work allowance

Flexible hours

Health insurance

Job summary

Placements24 is seeking a skilled Remote Telecom Network Operations Specialist to monitor, manage, and maintain critical telecom infrastructure across time zones. You will troubleshoot incidents, ensure network stability, and collaborate with vendors to resolve complex problems.

The role supports a fully remote work setup with flexible hours, competitive salary, and health benefits. A strong focus on security, documentation, and continuous improvement is essential.

Qualifications

• Proven experience in telecom network operations or a similar role.
• Strong understanding of networking fundamentals and security.
• Experience with network monitoring tools and remote work setup.

Responsibilities

• Monitor network performance and availability using specialized tools.
• Respond to network alerts and incidents with initial troubleshooting.
• Manage user accounts and system configurations per security policies.
• Document network events, incident resolutions, and procedures.
• Collaborate with internal teams and external vendors to resolve issues.
• Contribute to process improvements and automation efforts.

Skills

Networking basics

TCP/IP

BGP

OSPF

SNMP

Zabbix

SolarWinds

Remote work

Tools

SolarWinds

Zabbix

Nagios

Job description

About the Role

Our client is actively seeking a skilled and self-motivated Remote Telecom Network Operations Specialist to join their distributed team, supporting operations across various time zones. This fully remote position focuses on the day-to-day monitoring, management, and maintenance of our client's critical telecommunications infrastructure. You will play a vital role in ensuring the stability, performance, and availability of our network services, troubleshooting issues proactively and responding effectively to incidents. This is an ideal opportunity for an experienced professional who thrives in a remote work environment and is dedicated to maintaining high operational standards without being tied to a physical office location.

Key Responsibilities

• Monitor network performance and availability using specialized tools, identifying and escalating potential issues.
• Respond to network alerts and incidents, performing initial troubleshooting and implementing corrective actions.
• Manage user accounts and system configurations, ensuring adherence to security policies.
• Document network events, incident resolutions, and operational procedures meticulously.
• Collaborate with internal teams and external vendors to resolve complex network problems.
• Contribute to the continuous improvement of network operations processes and automation efforts.

Requirements

• Proven experience in telecom network operations or a similar network support role.
• Strong understanding of networking fundamentals, TCP/IP, routing protocols (e.g., BGP, OSPF), and network security.
• Proficiency with network monitoring and management tools (e.g., SNMP, Zabbix, SolarWinds).
• Excellent analytical and problem-solving skills, with the ability to work independently.
• Effective communication skills, both written and verbal, for remote collaboration.
• Must have a reliable internet connection and a dedicated home office setup suitable for remote work.

Benefits

• Competitive annual salary with remote work allowance.
• Flexible working hours to accommodate different time zones.
• Comprehensive health, dental, and vision insurance coverage.
• Generous vacation policy and opportunities for professional development.
• The flexibility and autonomy of a fully remote position.