Remote Tech Operations Specialist (APIs & Data Workflows)

HelloKindred; Cape Town; On-site; ZAR 334,800 - 390,600; Full time

Job summary

HelloKindred is seeking a Tech Operations Specialist to enhance system operations in a remote role. This position plays a critical part in ensuring smooth operations by troubleshooting issues, supporting system integrations, and coordinating with developers.

The ideal candidate should have at least 2 years of technical experience, a solid understanding of APIs, and be able to manage multiple projects effectively from Cape Town or nearby.

Qualifications

• Minimum 2 years’ technical experience in a professional environment.
• Solid understanding of APIs, webhooks, and systems integrations.
• Experience with workflow or integration platforms.

Responsibilities

• Serve as first point of contact for workflow failures and technical support queries.
• Monitor data flow logs and support boards daily.
• Troubleshoot and resolve technical issues using SOPs.

Skills

Hands-on technical experience

APIs understanding

Troubleshooting skills

Organizational abilities

AI tools usage

Tools

HubSpot

Asana

Job description

HelloKindred is seeking a Tech Operations Specialist to enhance system operations in a remote role. This position plays a critical part in ensuring smooth operations by troubleshooting issues, supporting system integrations, and coordinating with developers.

The ideal candidate should have at least 2 years of technical experience, a solid understanding of APIs, and be able to manage multiple projects effectively from Cape Town or nearby.