Remote Social Growth Assistant — TikTok Shops & Analytics

IF.; Wes-Kaap; Hybrid; ZAR 201,000 - 312,000; Full time

Job summary

IF. in Cape Town is seeking a passionate Social Media Coordinator to join our Digital Performance team. This is a remote role with regular in-person days, working alongside our UK team in Altrincham.

You'll manage TikTok Shops and social channels, schedule content, engage communities, analyse performance, and report insights to the Digital Lead. This is an engine room role supporting ideas and results. Experience with social platforms and AI-assisted copy is preferred.

Qualifications

• 1 to 2 years' experience in social media or digital marketing.
• Hands-on experience scheduling content and managing communities on TikTok and Instagram.
• TikTok Shop and affiliate management experience is a big plus, but we'll train the right person.
• Comfortable with numbers: you'll pull data from ad and analytics platforms and spot when something doesn't add up.
• Confident using AI tools for copy and admin, and keen to find smarter ways of working.
• A natural, friendly writing style that works for UK audiences.
• Highly organised, reliable with deadlines, and happy to ask questions early.

Responsibilities

• Manage client TikTok Shops day to day: product listings, promotions, and SEO updates.
• Find, recruit and manage affiliates through the TikTok Shop affiliate marketplace, from outreach and selection to briefs, performance tracking and nurturing.
• Schedule and publish approved content across TikTok, Instagram and other client channels at the right times.
• Write post copy and captions using AI tools and the creator's notes on each piece, weaving in keywords for search and discovery.
• Build each client's monthly content calendar from the agreed strategy, showing content pillars, balance and posting dates on one page.
• Reply to comments and messages on client channels in the brand's voice, keeping conversations positive.
• Pull performance data from TikTok, Meta and Google etc each month into our reporting decks, using automated tools where possible.
• Check every number for accuracy before handing it to the Digital Lead for analysis.
• Log your time accurately against the right client and task, and keep client assets organised in our shared systems.

Job description

IF. in Cape Town is seeking a passionate Social Media Coordinator to join our Digital Performance team. This is a remote role with regular in-person days, working alongside our UK team in Altrincham.

You'll manage TikTok Shops and social channels, schedule content, engage communities, analyse performance, and report insights to the Digital Lead. This is an engine room role supporting ideas and results. Experience with social platforms and AI-assisted copy is preferred.