Remote Skincare and Beauty Advisor

Placements24; Sandton; Hybrid; ZAR 201,000 - 268,000; Full time

Benefits offered by this job

Competitive salary

Remote role

Training programs

Employee discounts

Innovative culture

Job summary

Placements24 is seeking a passionate Remote Skincare and Beauty Advisor to join its virtual client support team, serving clients nationwide from Sandton. In this fully remote role, you will provide expert advice on skincare routines, product selection, and beauty trends through chat, email, and video consultations.

You will help enhance customer engagement and drive sales by offering personalized recommendations, gathering feedback, and sharing insights with product development and marketing

Qualifications

• Proven skincare consultation or beauty advising experience.
• In-depth knowledge of skincare products, ingredients, and skin concerns.
• Excellent written and verbal communication for online interactions.
• Proficiency with CRM software and virtual communication tools.
• Passion for beauty with a customer-centric service mindset.

Responsibilities

• Provide personalized skincare and beauty consultations to clients via online platforms.
• Answer customer inquiries regarding products, ingredients, and usage instructions.
• Assist clients in selecting the most suitable products based on their needs.
• Educate customers on skincare best practices, routines, and treatment benefits.
• Gather customer feedback and report insights to product development and marketing teams.

Skills

Skincare expertise

Beauty advisory

Online support

CRM tools

Communication skills

Job description

About the Role

Our client is looking for a passionate and knowledgeable Remote Skincare and Beauty Advisor to join their virtual client support team, serving clients nationwide from Sandton . In this fully remote role, you will provide expert advice on skincare routines, product selection, and beauty trends through various digital channels, including chat, email, and video consultations. You will be instrumental in enhancing customer engagement and driving sales by offering personalized recommendations and solutions. This is an excellent opportunity for a beauty enthusiast to leverage their expertise in the Beauty & Wellness sector from the comfort of their own home.

Key Responsibilities

• Provide personalized skincare and beauty consultations to clients via online platforms.
• Answer customer inquiries regarding products, ingredients, and usage instructions accurately and efficiently.
• Assist clients in selecting the most suitable products based on their individual needs and concerns.
• Educate customers on skincare best practices, routines, and the benefits of different treatments.
• Gather customer feedback and report insights to the product development and marketing teams.

Requirements

• Proven experience in skincare consultation, beauty advising, or a similar role within the Beauty & Wellness industry.
• In-depth knowledge of skincare products, ingredients, and common skin concerns.
• Excellent written and verbal communication skills for online interaction.
• Proficiency in using CRM software and virtual communication tools.
• A passionfor beauty and a customer‑centric approachto service.

Benefits

• Competitive monthly salary and potential for performance bonuses.
• Fully remote working arrangement, offering excellent work-life balance.
• Opportunitiesin online training and professional development in beauty trends and product knowledge.
• Employee discounts on a wide range of beauty and wellness products.
• Be part of an innovative, forward-thinking company culture.