Remote Senior Cleaning Operations Manager

Placements24; Pietermaritzburg; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Remote work option

Professional development

Work-life balance

Digital tools and resources

Job summary

Placements24 is seeking a highly motivated Senior Cleaning Operations Manager to lead large-scale cleaning operations across South Africa from a remote base. You will shape cleaning strategies, drive service excellence, and ensure compliance with health, safety and environmental regulations.

The role requires 5+ years of experience, remote team leadership, supplier management, budgeting, and a proactive, data-driven mindset.

Qualifications

• Minimum of 5 years of progressive experience in cleaning operations management.
• Proven track record in managing remote teams and diverse operational environments.
• Strong understanding of cleaning chemicals, equipment, safety protocols, and waste management.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in using operational management software and standard office applications.
• Ability to analyze data, identify trends, and make data-driven decisions.
• Strong problem-solving skills and the ability to work under pressure.
• A proactive and results-oriented mindset with a commitment to excellence.
• Relevant certification in hygiene, sanitation, or facility management is a plus.
• Must have a reliable internet connection and a dedicated home office space conducive to remote work.

Responsibilities

• Develop and implement comprehensive cleaning and sanitation strategies aligned with company objectives and regulatory requirements.
• Oversee the day-to-day operations of cleaning teams, ensuring efficient resource allocation and scheduling.
• Conduct regular quality control inspections and audits to maintain service excellence across all contracted sites.
• Manage budgets, track expenses, and identify cost-saving opportunities without compromising service quality.
• Train, mentor, and support cleaning staff, fostering a culture of professionalism, safety, and continuous improvement.
• Source, negotiate with, and manage suppliers for cleaning chemicals, equipment, and consumables.
• Investigate and resolve client complaints and operational issues promptly and effectively.
• Stay abreast of industry trends, new technologies, and best practices in cleaning and sanitation.
• Prepare regular reports on operational performance, key metrics, and financial status for senior management.
• Ensure strict adherence to health, safety, and environmental regulations.

Skills

Leadership

Communication

Interpersonal skills

Data-driven decisions

Problem solving

Proactive mindset

Analytical thinking

Education

Facility management certification

Tools

Office software

Job description

About the Role

Our client, a leading provider of high-standard cleaning and sanitation services, is seeking a highly motivated and experienced Senior Cleaning Operations Manager to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere within South Africa. The ideal candidate will possess a strong background in managing large-scale cleaning operations, implementing best practices, and ensuring exceptional service delivery. You will be instrumental in shaping the future of our cleaning strategies and operational excellence. This role demands a proactive approach, excellent leadership qualities, and a keen eye for detail. We are looking for someone who can inspire teams, drive efficiency, and uphold the highest standards of hygiene and safety.

Key Responsibilities

• Develop and implement comprehensive cleaning and sanitation strategies aligned with company objectives and regulatory requirements.
• Oversee the day-to-day operations of cleaning teams, ensuring efficient resource allocation and scheduling.
• Conduct regular quality control inspections and audits to maintain service excellence across all contracted sites.
• Manage budgets, track expenses, and identify cost-saving opportunities without compromising service quality.
• Train, mentor, and support cleaning staff, fostering a culture of professionalism, safety, and continuous improvement.
• Source, negotiate with, and manage suppliers for cleaning chemicals, equipment, and consumables.
• Investigate and resolve client complaints and operational issues promptly and effectively.
• Stay abreast of industry trends, new technologies, and best practices in cleaning and sanitation.
• Prepare regular reports on operational performance, key metrics, and financial status for senior management.
• Ensure strict adherence to health, safety, and environmental regulations.

Requirements

• Minimum of 5 years of progressive experience in cleaning operations management, preferably in a supervisory or managerial capacity.
• Proven track record in managing remote teams and diverse operational environments.
• Strong understanding of cleaning chemicals, equipment, safety protocols, and waste management.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in using operational management software and standard office applications.
• Ability to analyze data, identify trends, and make data-driven decisions.
• Strong problem-solving skills and the ability to work under pressure.
• A proactive and results-oriented mindset with a commitment to excellence.
• Relevant certification in hygiene, sanitation, or facility management is a plus.
• Must have a reliable internet connection and a dedicated home office space conducive to remote work.

Benefits

This role offers a competitive salary package, commensurate with experience. As a remote position, you will enjoy the flexibility of working from home, eliminating commute times and expenses. Our client provides opportunities for professional development and career advancement within a growing organization. You will be part of a supportive and collaborative team environment, contributing to a company that values quality and client satisfaction. We offer comprehensive support to ensure your success in this remote role, including access to necessary digital tools and resources. Enjoy a work-life balance that is truly achievable with this fully remote opportunity.