Remote Sdr: Appointment Scheduler For Growth Pipelines

Blacksmith Agency Llc; South Africa; Remote; ZAR 260,000 - 380,000; Full time

Benefits offered by this job

Competitive base salary

Medical and dental coverage

Generous paid time off

Remote-first culture

Career advancement

Professional development

Flexible working hours

Home office internet allowance

Job summary

Blacksmith Agency Llc is partnering with a fast-growing SaaS company to hire a Remote Sales Development Representative. This fully remote role focuses on Durban and other South African markets, generating qualified leads and building the early sales pipeline for the team.

You will conduct discovery, outreach across calls, emails and social channels, qualify opportunities, and schedule product demonstrations, while thriving in a remote-first culture with competitive pay and growth opportunities.

Qualifications

• Proven experience in sales development, lead generation, or customer service (SaaS experience a plus).
• Excellent verbal and written communication, with prospect engagement skills.
• Strong organizational and time management abilities for remote work.
• Self-motivated and goal-driven in a distributed, remote setup.

Responsibilities

• Identify and engage potential customers through cold outreach, email, and social selling.
• Conduct discovery calls to understand needs, pain points, and objectives.
• Qualify leads and articulate value proposition; schedule meetings and product demos.
• Maintain CRM records and collaborate with marketing to refine lead generation.
• Meet or exceed monthly targets for qualified leads and appointments.

Skills

Sales development

Lead generation

Communication

Time management

Remote work

Team coordination

Tools

HubSpot

Salesforce

Job description

About the Role

Our client, a fast-growing SaaS company revolutionizing the e-commerce space, is looking for an ambitious and self-disciplined Remote Sales Development Representative to join their expanding team. This is a fully remote position, offering the flexibility to work from anywhere within South Africa, with a primary focus on generating leads and driving pipeline for the sales team servicing the Durban market and beyond. You will be at the forefront of our client's growth strategy, engaging with potential customers, understanding their business challenges, and articulating the value proposition of our cutting‑edge solutions. This role requires exceptional communication skills, a proactive mindset, and the ability to thrive in a virtual, fast‑paced environment. We are committed to building a strong, remote‑first culture where every team member feels connected and empowered.

Key Responsibilities

• Proactively identify and engage potential customers through various channels, including cold calling, email outreach, and social selling.
• Conduct in-depth discovery calls to understand prospect's needs, pain points, and business objectives.
• Qualify leads based on established criteria and effectively communicate the value proposition of our client's offerings.
• Schedule qualified meetings and product demonstrations for the Account Executive team.
• Consistently meet or exceed monthly targets for qualified leads and scheduled appointments.
• Maintain accurate and detailed records of all prospect interactions in the CRM system.
• Collaborate closely with marketing and sales teams to refine lead generation strategies.
• Stay up-to-date on industry trends and competitive landscape relevant to the Durban business community.
• Provide feedback to management on lead quality and campaign effectiveness.

Requirements

• Proven experience in a sales development, lead generation, or customer service role (SaaS experience is a plus).
• Excellent verbal and written communication skills, with the ability to engage prospects effectively.
• Strong organizational and time management skills, essential for remote work.
• Self-motivated and driven to achieve targets in a remote setting.
• Familiarity with CRM software (e.g., HubSpot, Salesforce) and sales engagement tools.
• Ability to work independently and as part of a distributed team.
• A positive attitude and a passion for technology and sales.
• Comfortable making a high volume of outbound calls and sending emails.
• Must have a reliable internet connection and a dedicated home office setup.

Benefits

• Competitive base salary and performance‑based incentives.
• Comprehensive medical and dental coverage.
• Generous paid time off and company holidays.
• Opportunities for rapid career advancement in a rapidly growing company.
• A vibrant and supportive remote work culture.
• Professional development and ongoing sales training.
• Flexible working hours.
• Allowance for home office setup and internet costs.