Remote Appointment Scheduler | Sdr & Pipeline Builder

Blacksmith Agency Llc; Cape Town; Remote; ZAR 279,000 - 469,000; Full time

Benefits offered by this job

Competitive base salary

Medical & dental coverage

Generous PTO

Career advancement opportunities

Remote work culture

Professional development & training

Flexible hours

Home office / internet allowance

Job summary

Blacksmith Agency Llc is seeking a Remote Sales Development Representative to generate leads and drive pipeline for the SA market from a fully remote setup. You will engage with prospects, qualify opportunities, and book meetings for the sales team, focusing on Durban and beyond.

Strong communication and self-discipline are essential for success in a distributed, fast-paced environment. The role offers remote-first culture, competitive base salary with incentives, and career growth opportunities

Qualifications

• Proven experience in a sales development, lead generation, or customer service role (SaaS experience is a plus).
• Excellent verbal and written communication skills.
• Strong organizational and time management skills, essential for remote work.
• Self-motivated and driven to achieve targets in a remote setting.
• Familiarity with CRM software and sales engagement tools.

Responsibilities

• Proactively identify and engage potential customers through channels including cold calling, email outreach, and social selling.
• Conduct discovery calls to understand prospect needs, pain points, and objectives.
• Qualify leads and communicate the value proposition of offerings.
• Schedule qualified meetings and product demonstrations for the Account Executive team.
• Meet or exceed monthly targets for qualified leads and appointments.
• Maintain accurate records of prospect interactions in the CRM.
• Collaborate with marketing and sales to refine lead generation strategies.
• Stay updated on industry trends relevant to the Durban market and national reach.

Skills

Outbound calling

CRM proficiency

Strong communication

Remote work discipline

Tools

HubSpot

Salesforce

Job description

About the Role

Our client, a fast growing SaaS company revolutionizing the e-commerce space, is looking for an ambitious and self disciplined Remote Sales Development Representative to join their expanding team. This is a fully remote position, offering the flexibility to work from anywhere within South Africa, with a primary focus on generating leads and driving pipeline for the sales team servicing the Durban market and beyond. You will be at the forefront of our client's growth strategy, engaging with potential customers, understanding their business challenges, and articulating the value proposition of our cutting edge solutions. This role requires exceptional communication skills, a proactive mindset, and the ability to thrive in a virtual, fast paced environment. We are committed to building a strong, remote first culture where every team member feels connected and empowered.

Key Responsibilities

• Proactively identify and engage potential customers through various channels, including cold calling, email outreach, and social selling.
• Conduct in depth discovery calls to understand prospect's needs, pain points, and business objectives.
• Qualify leads based on established criteria and effectively communicate the value proposition of our client's offerings.
• Schedule qualified meetings and product demonstrations for the Account Executive team.
• Consistently meet or exceed monthly targets for qualified leads and scheduled appointments.
• Maintain accurate and detailed records of all prospect interactions in the CRM system.
• Collaborate closely with marketing and sales teams to refine lead generation strategies.
• Stay up to date on industry trends and competitive landscape relevant to the Durban business community.
• Provide feedback to management on lead quality and campaign effectiveness.

Requirements

• Proven experience in a sales development, lead generation, or customer service role (SaaS experience is a plus).
• Excellent verbal and written communication skills, with the ability to engage prospects effectively.
• Strong organizational and time management skills, essential for remote work.
• Self motivated and driven to achieve targets in a remote setting.
• Familiarity with CRM software (e.g., HubSpot, Salesforce) and sales engagement tools.
• Ability to work independently and as part of a distributed team.
• A positive attitude and a passion for technology and sales.
• Comfortable making a high volume of outbound calls and sending emails.
• Must have a reliable internet connection and a dedicated home office setup.

Benefits

• Competitive base salary and performance based incentives.
• Comprehensive medical and dental coverage.
• Generous paid time off and company holidays.
• Opportunities for rapid career advancement in a rapidly growing company.
• A vibrant and supportive remote work culture.
• Professional development and ongoing sales training.
• Flexible working hours.
• Allowance for home office setup and internet costs.