Remote Pediatric Care Coordinator

Placements24; Gauteng; Hybrid; ZAR 250,000 - 420,000; Full time

Job summary

Placements24 in South Africa seeks a highly organized Remote Pediatric Care Coordinator to manage care plans for children remotely from your home. You will collaborate with healthcare providers, coordinate appointments and therapies, monitor progress, and support families with telehealth tools and EHRs.

This fully remote role serves families in Gauteng and beyond with a focus on compassionate pediatric care.

Qualifications

• A degree in Nursing, Social Work, Child Development, or a related healthcare/social services field.
• Proven experience in pediatric care coordination, case management, or a similar role.
• Strong understanding of child development, common pediatric conditions, and treatment pathways.
• Exceptional communication and interpersonal skills, with the ability to build rapport remotely.
• Proficiency in using telehealth platforms, electronic health records (EHR), and other relevant software.
• Excellent organizational and time management skills, with the ability to manage multiple cases simultaneously.

Responsibilities

• Develop individualized care plans for pediatric patients in collaboration with healthcare providers and families.
• Coordinate appointments, therapies, and educational resources for children.
• Serve as a primary point of contact for parents and guardians, providing support and information.
• Liaise with doctors, specialists, therapists, and educational institutions to ensure seamless care delivery.
• Monitor children's progress and developmental milestones, adjusting care plans as needed.
• Maintain accurate and confidential patient records in compliance with privacy regulations.
• Identify and address potential barriers to care access and advocate for the child's needs.
• Conduct virtual check-ins and provide remote guidance and support to families.
• Educate families on available resources and community services.

Skills

Communication skills

Organizational skills

Autonomy

Empathy

Remote collaboration

Education

Nursing degree

Social Work degree

Child Development degree

Tools

Telehealth platforms

EHR systems

Job description

About the Role

Our client is looking for a highly organized and compassionate Remote Pediatric Care Coordinator to manage and oversee the care plans for young patients remotely. This fully remote position allows you to contribute to exceptional pediatric care from the comfort of your own home, serving families in Tembisa, Gauteng, and beyond. You will be instrumental in ensuring children receive timely and appropriate medical attention, educational support, and developmental guidance. This role requires a proactive approach to coordinating services, liaising with healthcare professionals, and supporting families through their pediatric journey. We seek an individual with a strong background in childcare or healthcare coordination who thrives in a virtual environment and is passionate about improving pediatric health outcomes.

Key Responsibilities

• Develop individualized care plans for pediatric patients in collaboration with healthcare providers and families.
• Coordinate appointments, therapies, and educational resources for children.
• Serve as a primary point of contact for parents and guardians, providing support and information.
• Liaise with doctors, specialists, therapists, and educational institutions to ensure seamless care delivery.
• Monitor children's progress and developmental milestones, adjusting care plans as needed.
• Maintain accurate and confidential patient records in compliance with privacy regulations.
• Identify and address potential barriers to care access and advocate for the child's needs.
• Conduct virtual check-ins and provide remote guidance and support to families.
• Educate families on available resources and community services.

Requirements

• A degree in Nursing, Social Work, Child Development, or a related healthcare/social services field.
• Proven experience in pediatric care coordination, case management, or a similar role.
• Strong understanding of child development, common pediatric conditions, and treatment pathways.
• Exceptional communication and interpersonal skills, with the ability to build rapport remotely.
• Proficiency in using telehealth platforms, electronic health records (EHR), and other relevant software.
• Excellent organizational and time management skills, with the ability to manage multiple cases simultaneously.
• A compassionate and empathetic approach to working with children and their families.
• Must have a reliable internet connection and a dedicated home office space.
• Ability to work autonomously and demonstrate initiative.

Benefits

This role offers the significant advantage of being fully remote, providing excellent work-life balance. You will receive a competitive salary, regular professional development opportunities, and the chance to work with a forward-thinking organization dedicated to improving pediatric healthcare. Our client values employee well-being and offers a supportive virtual team environment. You will be empowered to make a real difference in the lives of children and families.