Remote Operations Excellence Lead

Placements24; Cape Town; Hybrid; ZAR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Fully remote work environment

Competitive salary with annual bonuses

Health, dental, and vision insurance

Retirement plan with matching

Professional development budget

Home office stipend

Unlimited paid time off

Job summary

Placements24 is seeking a Remote Operations Efficiency Manager to lead optimization of distributed teams from anywhere, with Cape Town roots. You will design strategies to boost throughput, cut costs, and implement KPI-driven improvements across all remote departments.

This role requires a strong MBA/operations background, 6+ years in ops, and hands-on experience with Slack, Teams, Asana, Power BI and Tableau.

Qualifications

• Master's degree in a relevant field such as MBA, operations management, or industrial engineering.
• At least 6 years in operations management, with 3+ years remote/distributed teams.
• Proven track record of cost savings and productivity gains.
• Strong analytical, problem-solving, and strategic planning abilities.
• Proficient with Slack, Teams, Asana, and Trello for collaboration.
• Experience with Power BI or Tableau for data analysis.
• Excellent written and verbal communication with remote stakeholders.
• Knowledge of project management principles.
• Ability to work independently and manage multiple priorities remotely.

Responsibilities

• Analyze current remote operational processes and systems.
• Design and implement strategies to optimize performance and reduce costs remotely.
• Develop KPIs and dashboards to monitor efficiency and resource use.
• Collaborate with department heads to identify improvements and share best practices.
• Use project management methodologies to drive initiatives.
• Lead remote workshops and training on process optimization.
• Stay updated on remote work trends and technologies.
• Ensure compliance with company policies and regulatory requirements.
• Prepare reports and presentations on performance for senior leadership.

Skills

Operations management

Process improvement

Analytical thinking

Remote team management

Strategic planning

Communication skills

Education

Master's degree in Business Administration / Operations Management / Industrial Engineering

Tools

Slack

Microsoft Teams

Asana

Trello

Power BI

Tableau

Job description

Placements24 is seeking a Remote Operations Efficiency Manager to lead optimization of distributed teams from anywhere, with Cape Town roots. You will design strategies to boost throughput, cut costs, and implement KPI-driven improvements across all remote departments.

This role requires a strong MBA/operations background, 6+ years in ops, and hands-on experience with Slack, Teams, Asana, Power BI and Tableau.