Remote Marine Electronics Technician

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Fully remote

Competitive salary

Health coverage

Paid time off

Home office stipend

Professional development

Job summary

Placements24 is seeking a Remote Marine Electronics Technician to support a global maritime technology leader. You will troubleshoot and diagnose navigation, communication, radar, and sonar systems, providing expert remote assistance to ships and fleets.

The role requires extensive experience with marine electronics, strong problem-solving skills, and the ability to communicate complex technical details clearly. Fully remote with competitive compensation and ongoing development opportunities.

Qualifications

• Minimum 6 years of experience with marine electronics (GPS, ECDIS, VHF, Satcom, radar, sonar).
• Strong understanding of electronic principles, circuit analysis, and troubleshooting methodologies.
• Ability to diagnose and resolve complex issues remotely.
• Experience interpreting schematics, wiring diagrams, and manuals.
• Familiarity with marine communication protocols and networking.
• Excellent written and verbal communication skills.
• Proficiency with diagnostic tools and software.
• Self-motivated, able to work independently in a remote setting.
• Certifications in electronics or marine systems preferred.

Responsibilities

• Provide remote technical support, troubleshooting, and diagnostics for marine electronic systems via phone, email, and video conferencing.
• Analyze complex issues reported by clients including captains and engineers.
• Guide customers through troubleshooting procedures, testing, and repair steps.
• Interpret manuals, schematics, and logs to identify faults.
• Document all interactions and resolutions in the CRM system.
• Collaborate with engineering and product teams for feedback and improvement.
• Assist in developing troubleshooting guides and FAQs.
• Manage the lifecycle of support cases from start to finish.
• Stay updated on new marine electronics technologies and product lines.
• Advise on system installations and configurations based on client needs.

Skills

Marine electronics

Remote diagnostics

Troubleshooting

Technical documentation

CRM software

Communication skills

Education

Electronics certification

Tools

Diagnostic tools

Job description

About the Role Our client, a globally recognized leader in maritime technology and navigation systems, is seeking a highly skilled Remote Marine Electronics Technician to join their expanding technical support division. This is a fully remote position, allowing you to contribute from anywhere. You will be responsible for providing expert technical assistance and diagnostic support for a wide range of marine electronic equipment, including navigation systems, communication devices, radar, sonar, and automation controls. This role requires a deep understanding of electronic principles, a passion for the maritime industry, and exceptional remote troubleshooting capabilities. You will be the go‑to expert for complex technical challenges, ensuring our clients' critical systems operate flawlessly at sea. This is an unparalleled opportunity for a motivated technician to excel in a remote capacity.

Key Responsibilities

• Provide remote technical support, troubleshooting, and diagnostic services for marine electronic systems via phone, email, and video conferencing.
• Analyze complex technical issues reported by clients, including vessel captains, engineers, and fleet managers.
• Guide customers through troubleshooting procedures, component testing, and repair processes.
• Interpret technical manuals, schematics, and diagnostic logs to identify system faults.
• Document all customer interactions, technical issues, and resolutions accurately in the CRM system.
• Collaborate with engineering and product development teams to provide feedback on product performance and identify areas for improvement.
• Assist in the development of technical documentation, including troubleshooting guides and FAQs.
• Manage and track the lifecycle of technical support cases from initiation to resolution.
• Stay updated on new marine electronic technologies and our client's product lines.
• Potentially advise on system installations and configurations based on client needs and specifications.

Requirements

• A minimum of 6 years of experience working with marine electronics, including navigation systems (GPS, ECDIS), communication equipment (VHF, Satcom), radar, and sonar.
• Strong understanding of electronic principles, circuit analysis, and troubleshooting methodologies.
• Proven ability to diagnose and resolve complex technical issues remotely.
• Experience interpreting electronic schematics, wiring diagrams, and technical manuals.
• Familiarity with common marine communication protocols and networking.
• Excellent verbal and written communication skills, with the ability to convey technical information clearly and concisely.
• Proficiency in using diagnostic tools and software.
• Ability to work independently, manage time effectively, and prioritize tasks in a remote work environment.
• A genuine interest in the maritime industry and a dedication to customer support.
• Relevant technical certifications or formal training in electronics or marine systems are highly preferred.

Benefits

• Fully remote working environment, offering unparalleled flexibility.
• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision coverage.
• Generous annual leave and paid holidays.
• Opportunities for continuous learning and professional development in cutting-edge marine technology.
• Contribution towards home office setup.