Electronic Systems Technician (Remote)

Placements24; Soweto; Hybrid; ZAR 250,000 - 340,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work arrangement

Health insurance

Home office equipment allowance

Professional development

Job summary

Placements24 in South Africa seeks an experienced Electronic Systems Technician for a fully remote role, supporting clients with installation and troubleshooting of advanced electronic systems.

You will remotely guide users through setup, diagnose hardware and software issues, interpret schematics, document interactions in CRM, and stay current with remote support tech while maintaining home-based productivity.

Qualifications

• Proven experience as an Electronic Systems Technician or similar technical support role.
• Strong knowledge of electronic components, circuits, and system integration.
• Proficiency in using remote diagnostic tools and software.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and manage time in a remote environment.
• Experience reading schematics and technical documentation.

Responsibilities

• Provide remote technical assistance for installation and configuration of electronic systems.
• Troubleshoot and diagnose hardware and software issues related to devices and integrated systems.
• Guide clients through setup via phone and video calls with clear instructions.
• Interpret manuals, schematics, and diagnostic guides for problem-solving.
• Document all interactions and resolutions in the CRM.
• Stay up-to-date with advancements in electronic systems and remote support tech.

Skills

Remote diagnostics

Electronic components

System integration

Communication skills

Schematics reading

Independent work

Job description

About the Role

Our client is seeking a skilled Electronic Systems Technician for a fully remote position, supporting their clientele with complex electronic system installations and troubleshooting. You will remotely guide users through the setup, configuration, and maintenance of advanced electronic equipment and systems, ensuring optimal functionality and user satisfaction. This role requires a deep understanding of electronic components, diagnostic procedures, and clear communication techniques to effectively assist clients from a distance. It's an excellent opportunity to apply your technical expertise in a flexible, home-based setting, contributing significantly to client operational success.

Key Responsibilities

• Provide remote technical assistance for the installation and configuration of various electronic systems.


• Troubleshoot and diagnose hardware and software issues related to electronic devices and integrated systems.


• Guide clients through step-by-step procedures using clear, concise instructions via phone and video calls.


• Interpret technical manuals, schematics, and diagnostic guides for effective problem-solving.


• Document all support interactions, resolutions, and customer feedback meticulously in the CRM.


• Stay up-to-date with the latest advancements in electronic systems and remote support technologies.

Requirements

• Proven experience as an Electronic Systems Technician or in a related technical support role.


• Strong knowledge of electronic components, circuits, and system integration.


• Proficiency in using remote diagnostic tools and software.


• Excellent communication, interpersonal, and problem-solving skills are essential.


• Ability to work independently, manage time effectively, and maintain productivity in a remote environment.


• Experience reading and understanding electronic schematics and technical documentation.

Benefits

• Competitive annual salary and potential for bonuses.


• Fully remote work arrangement with significant flexibility.


• Comprehensive health, dental, and vision insurance plans.


• Allowance for home office equipment and internet expenses.


• Opportunities for professional development and specialized training.