Remote Insurance Tech Business Analyst

OpsFi; Cape Town; Hybrid; ZAR 480,000 - 720,000; Full time

Job summary

OpsFi is recruiting a Business Analyst to join its offshore division serving an engineering team with both SA and US-based members. This role works remotely from South Africa with a blend of SA and US collaboration, and opportunities to contribute to international insurance and tech projects.

The ideal candidate has 3–5 years in a software analytics role, strong documentation skills, and proficiency with Jira, Confluence, Azure DevOps, and workflow tools.

Qualifications

• 3–5 years experience as a Business Analyst, Business Systems Analyst, or Product Analyst in a software engineering environment.
• Ability to translate complex business logic into clear, structured user stories and technical documentation.
• Experience with Agile management tools (Jira, Confluence, Azure DevOps) and workflow mapping tools (Figma, Lucidchart, BPMN).
• Analytical mindset and curiosity about how software platforms, APIs, and databases integrate.
• Bachelor's degree in Business Information Systems, Computer Science, Information Technology, or equivalent practical experience.

Responsibilities

• Requirements Elicitation & Analysis: Work closely with product leads and stakeholders to extract business needs, dissect business logic, and document explicit functional requirements.
• Technical Specification & Story Writing: Write detailed Epics, User Stories, and Acceptance Criteria/Definitions of Complete that senior developers can build against.
• Process Mapping & System Optimisation: Document current and future workflows, identify bottlenecks, and propose optimised system flows.
• Logic & UI/UX Alignment: Review architectures, wireframes, and UI/UX specs to ensure alignment between front-end interfaces and back-end logic.
• Cross-Functional Collaboration: Serve as the functional communicator between leadership, product design, and engineering teams throughout sprints.
• Solution Validation: Partner with QA and product teams during acceptance testing to confirm features meet specifications.

Skills

Business analysis

User stories

Process mapping

Stakeholder management

Education

Bachelor's degree BIS/CS/IT

Tools

Jira

Confluence

Azure DevOps

Figma

Lucidchart

BPMN

Job description

OpsFi is recruiting a Business Analyst to join its offshore division serving an engineering team with both SA and US-based members. This role works remotely from South Africa with a blend of SA and US collaboration, and opportunities to contribute to international insurance and tech projects.

The ideal candidate has 3–5 years in a software analytics role, strong documentation skills, and proficiency with Jira, Confluence, Azure DevOps, and workflow tools.