Remote FTTH Technician - Field Install & Support

Placements24; Upington; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Salary bonuses

Company vehicle

Phone & tools supplied

FTTH training

Health & safety program

Job summary

Placements24 is seeking a Broadband Network Technician for a remote role covering Upington, Northern Cape. The position focuses on deployment and maintenance of FTTH networks, including installation, activation, testing, and troubleshooting at customer sites and within the network infrastructure.

The successful candidate will travel to various sites, install and configure equipment (ONTs, routers, switches), and ensure safety and service quality.

Qualifications

• High school diploma or equivalent; technical certification in telecommunications or electronics is preferred.
• Minimum of 2 years of experience in fiber optic installation, FTTH deployment, or a related field.
• Proficiency in fiber optic splicing, termination, and testing procedures.
• Familiarity with FTTH network architecture and equipment (ONTs, routers, switches).
• Ability to interpret technical drawings and schematics.
• Strong diagnostic and problem-solving skills.
• Excellent customer service and communication abilities.
• Must possess a valid driver's license and maintain a clean driving record.
• Ability to work independently and travel to Upington and surrounding areas.

Responsibilities

• Install, terminate, and test fiber optic cables and equipment at customer premises.
• Activate and configure broadband services, ensuring proper functionality and customer satisfaction.
• Troubleshoot and resolve issues related to FTTH service delivery, including signal loss, connectivity problems, and equipment malfunctions.
• Perform site surveys and plan cable routes for new fiber optic installations.
• Use specialized tools and equipment for fiber splicing, testing (OTDR), and repair.
• Educate customers on service setup, usage, and basic troubleshooting steps.
• Adhere to all safety regulations and company policies during field operations.
• Maintain accurate records of work performed, equipment used, and service completion.
• Communicate effectively with customers, dispatchers, and team members.
• Manage service requests and prioritize tasks to meet service level agreements.

Skills

Fiber optic installation

FTTH deployment

Fiber splicing

Testing procedures

Technical drawings

Customer service

Time management

Valid driver's license

Education

High school diploma

Technical certification in telecommunications or electronics

Tools

OTDR

Splicing tools

Test equipment

ONTs/ Routers/ Switches

Job description

Placements24 is seeking a Broadband Network Technician for a remote role covering Upington, Northern Cape. The position focuses on deployment and maintenance of FTTH networks, including installation, activation, testing, and troubleshooting at customer sites and within the network infrastructure.

The successful candidate will travel to various sites, install and configure equipment (ONTs, routers, switches), and ensure safety and service quality.