Broadband Network Technician - FTTH Deployment

Placements24; Upington; Híbrido; ZAR 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary bonuses

Company vehicle

Phone & tools supplied

FTTH training

Health & safety program

Descripción de la vacante

Placements24 is seeking a Broadband Network Technician for a remote role covering Upington, Northern Cape. The position focuses on deployment and maintenance of FTTH networks, including installation, activation, testing, and troubleshooting at customer sites and within the network infrastructure.

The successful candidate will travel to various sites, install and configure equipment (ONTs, routers, switches), and ensure safety and service quality.

Formación

• High school diploma or equivalent; technical certification in telecommunications or electronics is preferred.
• Minimum of 2 years of experience in fiber optic installation, FTTH deployment, or a related field.
• Proficiency in fiber optic splicing, termination, and testing procedures.
• Familiarity with FTTH network architecture and equipment (ONTs, routers, switches).
• Ability to interpret technical drawings and schematics.
• Strong diagnostic and problem-solving skills.
• Excellent customer service and communication abilities.
• Must possess a valid driver's license and maintain a clean driving record.
• Ability to work independently and travel to Upington and surrounding areas.

Responsabilidades

• Install, terminate, and test fiber optic cables and equipment at customer premises.
• Activate and configure broadband services, ensuring proper functionality and customer satisfaction.
• Troubleshoot and resolve issues related to FTTH service delivery, including signal loss, connectivity problems, and equipment malfunctions.
• Perform site surveys and plan cable routes for new fiber optic installations.
• Use specialized tools and equipment for fiber splicing, testing (OTDR), and repair.
• Educate customers on service setup, usage, and basic troubleshooting steps.
• Adhere to all safety regulations and company policies during field operations.
• Maintain accurate records of work performed, equipment used, and service completion.
• Communicate effectively with customers, dispatchers, and team members.
• Manage service requests and prioritize tasks to meet service level agreements.

Conocimientos

Fiber optic installation

FTTH deployment

Fiber splicing

Testing procedures

Technical drawings

Customer service

Time management

Valid driver's license

Educación

High school diploma

Technical certification in telecommunications or electronics

Herramientas

OTDR

Splicing tools

Test equipment

ONTs/ Routers/ Switches

Descripción del empleo

About the Role

Our client, a progressive telecommunications company focused on expanding high-speed internet access, is seeking a dedicated Broadband Network Technician for a fully remote role, serving the Upington, Northern Cape region and surrounding areas. This position is crucial for the successful deployment and maintenance of Fiber-to-the-Home (FTTH) networks. You will be responsible for installation, activation, testing, and troubleshooting of fiber optic services at customer premises and within the network infrastructure. The ideal candidate is technically proficient, safety-conscious, and committed to providing excellent service. While the role is remote, it involves significant travel to customer sites within the designated geographical area. This is an excellent opportunity to join a growing company and make a tangible impact on digital connectivity in the Northern Cape.

Key Responsibilities

• Install, terminate, and test fiber optic cables and equipment at customer premises.
• Activate and configure broadband services, ensuring proper functionality and customer satisfaction.
• Troubleshoot and resolve issues related to FTTH service delivery, including signal loss, connectivity problems, and equipment malfunctions.
• Perform site surveys and plan cable routes for new fiber optic installations.
• Use specialized tools and equipment for fiber splicing, testing (OTDR), and repair.
• Educate customers on service setup, usage, and basic troubleshooting steps.
• Adhere to all safety regulations and company policies during field operations.
• Maintain accurate records of work performed, equipment used, and service completion.
• Communicate effectively with customers, dispatchers, and team members.
• Manage service requests and prioritize tasks to meet service level agreements.

Requirements

• High school diploma or equivalent; technical certification in telecommunications or electronics is preferred.
• Minimum of 2 years of experience in fiber optic installation, FTTH deployment, or a related field.
• Proficiency in fiber optic splicing, termination, and testing procedures.
• Familiarity with FTTH network architecture and equipment (ONTs, routers, switches).
• Ability to interpret technical drawings and schematics.
• Strong diagnostic and problem-solving skills.
• Excellent customer service and communication abilities.
• Must possess a valid driver's license and maintain a clean driving record.
• Ability to work independently and manage time effectively while traveling to various sites in the Upington, Northern Cape area.
• Comfortable working in diverse weather conditions and performing physical tasks such as climbing ladders.

Benefits

• Competitive salary and performance-based bonuses.
• Company vehicle and fuel card provided for work-related travel.
• Mobile phone and necessary technical tools supplied.
• Comprehensive training on FTTH technologies and installation techniques.
• Health and safety program.
• Opportunity to work remotely with field-based responsibilities in Upington, Northern Cape.