Remote Freight Dispatch Pro — Drive Efficient Deliveries

Placements24; Stellenbosch; Hybrid; ZAR 240,000 - 380,000; Full time

Benefits offered by this job

Remote work environment

Training on systems and processes

Career development opportunities

Job summary

Placements24 in Stellenbosch, South Africa, is seeking a highly organized Remote Freight Dispatch Coordinator to manage nationwide freight movements. This fully remote role requires coordinating with drivers, clients, and internal teams to ensure timely dispatch and optimal routes while maintaining records.

You will leverage TMS software, communicate across virtual teams, and monitor shipments to mitigate delays.

Qualifications

• Proven experience in freight dispatch, logistics coordination, or a similar role.
• Strong understanding of transportation management systems (TMS) and route optimization software.
• Excellent communication, negotiation, and interpersonal skills, suitable for remote interaction.
• Ability to multitask, prioritize, and manage time effectively in a remote setting.
• Proficiency with computer systems, including email, spreadsheets, and virtual communication tools.

Responsibilities

• Coordinate and schedule freight pickups and deliveries using logistics software.
• Communicate effectively with drivers to provide dispatch information, route guidance, and status updates.
• Monitor the progress of shipments and proactively address any potential delays or issues.
• Liaise with clients to confirm delivery details, resolve inquiries, and provide updates.
• Optimize routes and load assignments to maximize efficiency and minimize costs.
• Maintain accurate and up-to-date records of all dispatch activities in the system.
• Collaborate with warehouse, sales, and customer service teams to ensure smooth operations.
• Generate reports on dispatch performance, delivery times, and operational metrics.
• Ensure compliance with all transportation regulations and company policies.
• Troubleshoot and resolve logistical challenges as they arise.

Skills

Freight dispatch experience

Logistics coordination

Remote communication

Multitasking

TMS proficiency

Problem-solving

Education

High school diploma or equivalent

Tools

TMS software

Job description

Placements24 in Stellenbosch, South Africa, is seeking a highly organized Remote Freight Dispatch Coordinator to manage nationwide freight movements. This fully remote role requires coordinating with drivers, clients, and internal teams to ensure timely dispatch and optimal routes while maintaining records.

You will leverage TMS software, communicate across virtual teams, and monitor shipments to mitigate delays.