Remote-First Ops & Digital Transformation Leader

Placements24; Centurion; Hybrid; ZAR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Remote-first work environment

Health, wellness and retirement perks

Professional development budget

Flexible work schedule

Job summary

Placements24 is seeking a Head of Remote Operations & Digital Transformation to lead a global, remote-first transformation program. The role requires a strategic leader who can redefine operational frameworks, drive efficiency with cutting-edge digital solutions, and foster agility across a distributed workforce.

You will guide large-scale initiatives, manage change, and ensure data security and privacy while enabling a high-performing remote operations team to sustain competitive advantage in

Qualifications

• Master's degree required or equivalent experience.
• 10+ years in operations management with digital transformation focus.
• Proven track record leading large-scale digital transformation projects.
• Expertise in change management methodologies and tools.
• Deep understanding of current digital technologies, cloud computing and AI in business.
• Strong analytical, strategic thinking and leadership skills.
• Excellent communication and stakeholder management for virtual teams.
• Experience in managing P&L and budgets for complex projects.
• Comfortable working in a fully remote capacity.

Responsibilities

• Develop and execute a strategy for remote operations and digital transformation.
• Lead implementation of new technologies to optimize processes.
• Drive efficiency and productivity across remote teams.
• Manage change initiatives and tool adoption.
• Establish KPIs for remote operations and digital projects.
• Foster a culture of innovation and continuous improvement.
• Oversee selection and integration of digital platforms and tools.
• Develop and manage budgets for transformation projects and remote operations.
• Ensure data security and privacy compliance in a remote setting.
• Mentor a geographically dispersed operations team.

Skills

Strategic thinking

Leadership

Stakeholder management

Virtual collaboration

Change management

Analytics & data interpretation

Education

Master's degree in Business Administration, Information Technology, or related field

Tools

Cloud computing

AI applications

Job description

Placements24 is seeking a Head of Remote Operations & Digital Transformation to lead a global, remote-first transformation program. The role requires a strategic leader who can redefine operational frameworks, drive efficiency with cutting-edge digital solutions, and foster agility across a distributed workforce.

You will guide large-scale initiatives, manage change, and ensure data security and privacy while enabling a high-performing remote operations team to sustain competitive advantage in