Remote Executive Assistant & Ops Coordinator for Founders

Assist World

South Africa

On-site

ZAR 180,000 - 360,000

Full time

14 days+

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Job summary

Assist World seeks a highly organized Executive Assistant / Operations Coordinator to support a founder across three beauty and hair brands. This remote, full-time role focuses on administrative support, client communication, and backend operations, ensuring smooth workflows across calendars, email, and SOPs.

Ideal candidates have excellent written English, strong organizational skills, and experience or interest in Shopify and the beauty industry.

Qualifications

Excellent written English and grammar.
Strong attention to detail.
Highly organized and reliable.
Comfortable managing multiple priorities.
Ability to follow systems and processes independently.
Professional communication style.

Responsibilities

Manage and respond to client email inquiries.
Coordinate client bookings and scheduling.
Send intake forms, documentation, and onboarding materials.
Ensure all client communication is professional and error-free.
Maintain organization across calendars, inboxes, and workflows.
Follow established SOPs and internal processes.
Social Media & Communication Monitoring: Monitor Instagram and social media DMs for inquiries.
Respond to basic customer messages and comments.
Escalate important opportunities or high-profile inquiries.
Ensure no inbound communication is missed.