Remote Esports Operations Manager

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 280,000 - 480,000; Full time

Benefits offered by this job

Health insurance

Retirement savings options

Professional growth opportunities

Fully remote role

Job summary

Placements24 is seeking a highly organized Remote Esports Operations Manager to handle logistics for competitive teams and online presence. The role is fully remote, suitable for candidates with a strong esports background and excellent project management skills.

Responsibilities include coordinating schedules, managing tournament logistics, supporting players with equipment and software needs, and maintaining SOPs for smooth operations. A proactive, detail-oriented mindset is essential.

Qualifications

• Proven experience in esports operations, team management, or event coordination.
• Deep understanding of popular esports titles and tournament formats.
• Excellent organizational and time management skills in a remote setting.
• Strong communication and collaboration with distributed teams.
• Proficiency with project management tools and platforms (Discord, Slack, Asana, Trello).
• Budget management and financial tracking experience.
• Independent, proactive work style with reliable internet connection.
• Passion for esports and fostering a professional environment.

Responsibilities

• Coordinate and manage team schedules, including practice sessions, scrimmages, and online tournaments.
• Oversee the logistical planning and execution of participation in online and remote esports tournaments.
• Provide comprehensive support to esports players, addressing equipment, software, and travel needs (for potential in-person events).
• Liaise with game developers, tournament organizers, and other stakeholders to ensure smooth operations.
• Manage the team's online presence and communication channels, with timely updates and engagement.
• Develop and maintain SOPs for esports management and operations.
• Track team performance metrics and generate management reports.
• Manage budgets for team operations, including prize money and stipends.
• Identify and mitigate operational risks in a fast-paced esports environment.
• Foster positive team dynamics and player well-being in a remote context.

Skills

Esports operations

Team management

Project management

Budget management

Remote collaboration

Tools

Discord

Slack

Asana

Trello

Job description

About the Role

Our client, a rapidly growing international esports organization, is seeking a highly organized and proactive Remote Esports Operations Manager to manage the logistical and operational aspects of their competitive teams and online presence. This role is fully remote, offering the flexibility to work from anywhere with a reliable internet connection. The ideal candidate will be deeply immersed in the esports scene, possess excellent project management skills, and have a keen eye for detail. Responsibilities will include coordinating team schedules, managing tournament logistics, overseeing player support, and ensuring smooth online operations. This position demands excellent communication and organizational abilities to effectively manage a distributed team and virtual events, making it a perfect fit for a remote-first professional dedicated to the esports industry.

Key Responsibilities

• Coordinate and manage team schedules, including practice sessions, scrimmages, and online tournaments.
• Oversee the logistical planning and execution of participation in online and remote esports tournaments.
• Provide comprehensive support to esports players, addressing their needs related to equipment, software, and travel arrangements for potential future in-person events (if applicable).
• Liaise with game developers, tournament organizers, and other stakeholders to ensure smooth operations and participation.
• Manage the team's online presence and communication channels, ensuring timely updates and engagement.
• Develop and maintain operational documentation, including standard operating procedures (SOPs) for various aspects of esports management.
• Track team performance metrics and assist in generating reports for management.
• Manage budgets related to team operations, including prize money distribution, player stipends, and operational expenses.
• Identify and mitigate potential operational risks and challenges in the fast-paced esports environment.
• Foster positive team dynamics and player well-being within a remote working context.

Requirements

• Proven experience in esports operations, team management, or event coordination within the gaming industry.
• Deep understanding of various popular esports titles, tournament structures, and the competitive gaming landscape.
• Excellent organizational and time management skills, with the ability to manage multiple tasks and deadlines effectively in a remote setting.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with a remote team.
• Proficiency in project management tools and communication platforms (e.g., Discord, Slack, Asana, Trello).
• Experience with budget management and financial tracking.
• Ability to work independently and proactively with minimal supervision.
• A passion for esports and a commitment to fostering a professional and positive environment.
• Must have a reliable internet connection and a suitable home office setup.
• This is a strictly remote position, open to candidates able to work effectively from any location.

Benefits

Our client offers a competitive salary and performance-based bonuses. Employees receive comprehensive health insurance and retirement savings options. Opportunities for professional growth and development within the burgeoning esports industry are significant. You will be part of an excited, fast-paced, and globally connected team, shaping the future of competitive gaming. The fully remote nature of this role provides unparalleled flexibility and work-life balance for individuals passionate about esports.