Remote E-Commerce Specialist - Grow Online Retail

Placements24; Gauteng; Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Fully remote work arrangement

Flexible schedule

Professional growth opportunities

Online training resources

Job summary

Placements24 is seeking a Senior Retail Associate with e-commerce expertise to drive online sales from a remote home office. You will manage product listings, process orders, and resolve customer inquiries while shaping the brand’s online presence.

The role emphasizes data analysis, conversion optimization, and collaboration with marketing to boost traffic and revenue in a fully remote setting.

Qualifications

• Proven experience in an e-commerce or online retail role.
• Proficiency with e-commerce platforms (Shopify/WooCommerce) and digital marketing tools.
• Strong communication skills suited to remote work.
• Solid ability to analyze sales data and website analytics.
• Ability to work independently in a remote environment.

Responsibilities

• Manage and maintain the company’s e-commerce platform with accurate product listings.
• Process online orders and coordinate with logistics for timely delivery.
• Respond to customer inquiries via email, chat, or phone in a professional manner.
• Analyze sales data and website traffic to identify trends and opportunities.
• Develop strategies to improve online conversion rates and customer retention.
• Collaborate with marketing to support digital campaigns and promotions.

Skills

E-commerce management

Shopify/WooCommerce

Digital marketing tools

Data analytics

Remote communication

Tools

Shopify

WooCommerce

Google Analytics

Job description

Placements24 is seeking a Senior Retail Associate with e-commerce expertise to drive online sales from a remote home office. You will manage product listings, process orders, and resolve customer inquiries while shaping the brand’s online presence.

The role emphasizes data analysis, conversion optimization, and collaboration with marketing to boost traffic and revenue in a fully remote setting.