Remote Donor Relations Specialist Stewardship & Engagement

Placements24; Rustenburg; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Medical aid

Generous leave provisions

Work from home

Job summary

Placements24 is seeking a Remote Donor Relations Specialist to cultivate and maintain strong relationships with individual donors from anywhere in South Africa. The role focuses on donor satisfaction, loyalty, and increased philanthropic support through personalized communication and stewardship strategies.

Excellent communication and CRM proficiency are essential for success, with strong collaboration across fundraising teams.

Qualifications

• Proven experience in donor relations or similar client-facing roles.
• Exceptional written and verbal communication skills.
• Strong understanding of donor stewardship best practices.

Responsibilities

• Develop personalized communication plans for a portfolio of donors.
• Respond to donor inquiries via email, phone, and video calls.
• Prepare thank-you letters, impact reports, and other donor communications.
• Identify opportunities for donor engagement and stewardship activities.
• Assist in planning and executing virtual fundraising events and campaigns.
• Maintain accurate donor records in the CRM database.
• Analyze donor data to inform relationship-building strategies.
• Collaborate with fundraising and communications teams on messaging.

Skills

Donor relations

Customer service

Excellent communication

Remote work

Relationship management

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Raiser’s Edge

Job description

Placements24 is seeking a Remote Donor Relations Specialist to cultivate and maintain strong relationships with individual donors from anywhere in South Africa. The role focuses on donor satisfaction, loyalty, and increased philanthropic support through personalized communication and stewardship strategies.

Excellent communication and CRM proficiency are essential for success, with strong collaboration across fundraising teams.