Remote Customer Retention & Success Specialist
Telesure Investment Holdings (Tih)
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Job summary
TIH is seeking a Customer Retention Specialist for a remote role, to minimize churn and maximize customer lifetime value by proactive outreach, issue resolution and value-driven conversations with clients.
You will join a dynamic team supporting a subscription-based digital content service, with strong emphasis on communication and problem-solving, and opportunities for growth within the Sandton ecosystem despite the remote setup.
Job description
TIH is seeking a Customer Retention Specialist for a remote role, to minimize churn and maximize customer lifetime value by proactive outreach, issue resolution and value-driven conversations with clients.
You will join a dynamic team supporting a subscription-based digital content service, with strong emphasis on communication and problem-solving, and opportunities for growth within the Sandton ecosystem despite the remote setup.
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