Remote Claims Investigator - Motor Vehicle

Placements24; Gqeberha; Hybrid; ZAR 350.000 - 520.000; Vollzeit

Benefits dieser Stelle

Fully remote

Remote-first culture

Professional development

Medical aid

Provident fund

Zusammenfassung

Placements24 is seeking a Remote Claims Investigator to conduct thorough motor vehicle claim investigations from a home office in South Africa. The role emphasizes independent work, strong analytical skills, and precise documentation of findings and recommendations.

Applicants should have at least 3 years in insurance claims investigation, with excellent communication abilities. A remote-first environment and supportive team culture are provided, with opportunities for professional development.

Qualifikationen

• Minimum 3 years of experience in insurance claims investigation (motor vehicle).
• Proven experience interviewing claimants and gathering evidence.
• Strong analytical and critical thinking with attention to detail.
• Excellent written and verbal communication.
• Ability to work independently in a remote setting with reliable internet.
• Knowledge of motor vehicle repair processes is advantageous.

Aufgaben

• Conduct investigations into motor vehicle insurance claims and gather evidence.
• Interview claimants, witnesses, and relevant parties for statements.
• Analyze accident reports, police records, and repair estimates.
• Assess damages and verify repair costs.
• Identify discrepancies and fraud indicators.
• Prepare investigation reports with findings and recommendations.
• Communicate findings to claims adjusters and management.
• Maintain records in the claims system and adhere to policies.
• Collaborate with internal teams and external stakeholders as needed.

Kenntnisse

Analytical skills

Interviewing

Verbal communication

Written communication

Claims investigation

Tools

Claims management software

Office applications

Jobbeschreibung

About the Role

Our client is a forward-thinking insurance company looking for a dedicated Remote Claims Investigator to join their expanding team. This role is fully remote, allowing you to work from anywhere within **South Africa**. You will be responsible for conducting thorough investigations into motor vehicle insurance claims to determine the validity, extent of loss, and identify any potential fraud. This is an ideal opportunity for an investigative professional who thrives in an independent, remote work setting and possesses exceptional analytical and communication skills. We are committed to fostering a remote-first culture, providing the necessary tools and support for success from your home office.

Key Responsibilities

• Conduct comprehensive investigations into motor vehicle insurance claims, gathering all necessary evidence and documentation.
• Interview claimants, witnesses, and relevant parties to obtain statements and clarify claim details.
• Analyze accident reports, police records, repair estimates, and other relevant documents.
• Assess the extent of damages and verify the accuracy of repair costs.
• Identify discrepancies, inconsistencies, and potential indicators of fraud.
• Prepare detailed investigation reports, documenting findings and providing clear recommendations.
• Communicate findings and recommendations effectively to claims adjusters and management.
• Maintain accurate and up-to-date records of all investigation activities in the claims system.
• Adhere to company policies, procedures, and regulatory requirements in all investigation activities.
• Collaborate with internal teams and external stakeholders as needed to resolve claims.

Requirements

• A minimum of 3 years of experience in insurance claims investigation, with a specialization in motor vehicle claims.
• Proven experience in conducting interviews and gathering evidence.
• Strong analytical and critical thinking skills with a keen eye for detail.
• Excellent written and verbal communication skills.
• Proficiency in using claims management software and standard office applications.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• A stable internet connection and a dedicated home office setup are required.
• Knowledge of motor vehicle repair processes and accident reconstruction principles is advantageous.
• Must be based in **South Africa** and able to work remotely from any location.

Benefits

• A competitive annual salary package up to R .
• The significant benefit of a fully remote working arrangement, offering ultimate flexibility.
• Opportunities for professional development and training in investigative techniques.
• A supportive virtual team environment.
• Contribution to medical aid and provident fund.