Remote Child Welfare Officer

Placements24; Durban; Hybrid; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Fully remote

Career development

Paid time off

Wellness program

Job summary

Placements24 is seeking a motivated Remote Child Welfare Officer to join its virtual team in Durban, KwaZulu-Natal. The role focuses on assessing family situations, providing remote support, and connecting children with essential resources, all through remote channels.

You will manage risk assessments, develop intervention plans, and collaborate with a remote multidisciplinary team to ensure children's safety and well-being while maintaining confidentiality and professional standards.

Qualifications

• Requires relevant degree in Social Work, Psychology, Child Development, or related field.
• Minimum of 3 years experience in child welfare, social services, or similar role.
• Proven experience in risk assessment and intervention planning.
• Exceptional virtual communication and interpersonal skills to build rapport remotely.
• Strong understanding of child protection laws, policies and best practices.

Responsibilities

• Conduct remote assessments of child safety and family circumstances using virtual platforms.
• Provide virtual support, counseling, and guidance to children and families in need.
• Facilitate remote access to essential services such as healthcare, education, and social support programs.
• Develop and monitor virtual case management plans for children and families.
• Collaborate with remote multidisciplinary teams including social workers, psychologists, and legal professionals.
• Maintain confidential electronic case files and documentation.
• Engage in virtual outreach to connect families with child welfare services.
• Act as a virtual advocate for children's rights and needs.
• Respond to and manage child protection concerns reported through remote channels.
• Participate in virtual supervision and training sessions to enhance practice.

Skills

Remote communication

Risk assessment

Case management

Empathy

Autonomy

Confidentiality

Education

Bachelor's degree in Social Work or related field

Tools

Video conferencing tools

Case management systems

Job description

About the Role

Our client is seeking a highly motivated and skilled Remote Child Welfare Officer to join their expanding virtual team. This role is crucial for ensuring the safety and well-being of children within their communities, delivered entirely through remote channels. You will be responsible for assessing family situations, providing support, and connecting children and families with vital resources, all from a remote setting. This position requires exceptional communication skills, a deep understanding of child protection principles, and the ability to build rapport virtually. If you are passionate about child advocacy and thrive in a flexible, remote work environment, this opportunity in Durban, KwaZulu-Natal is ideal for you. Our client is committed to innovative service delivery and supporting their remote workforce effectively.

Key Responsibilities

• Conduct remote assessments of child safety and family circumstances using virtual platforms.
• Provide virtual support, counseling, and guidance to children and families in need.
• Facilitate remote access to essential services such as healthcare, education, and social support programs.
• Develop and monitor virtual case management plans for children and families.
• Collaborate with remote multidisciplinary teams, including social workers, psychologists, and legal professionals.
• Maintain comprehensive and confidential electronic case files and documentation.
• Engage in virtual outreach activities to connect with families and promote child welfare services.
• Act as a virtual advocate for children, ensuring their rights and needs are addressed.
• Respond to and manage child protection concerns reported through remote channels.
• Participate in virtual supervision and training sessions to enhance professional practice.

Requirements

• A relevant degree in Social Work, Psychology, Child Development, or a related field.
• A minimum of 3 years of experience in child welfare, social services, or a similar role.
• Proven experience in conducting risk assessments and developing intervention plans.
• Exceptional virtual communication and interpersonal skills, with the ability to build trust remotely.
• Strong understanding of child protection laws, policies, and best practices.
• Proficiency with virtual collaboration tools, video conferencing software, and case management systems.
• Ability to work autonomously, manage time effectively, and maintain confidentiality in a remote setting.
• Demonstrated resilience and the capacity to handle challenging situations with empathy and professionalism.
• Access to a reliable internet connection and a suitable home office environment conducive to remote work.
• A commitment to child advocacy and promoting positive outcomes for children and families across Durban, KwaZulu-Natal .

Benefits

This role offers the significant benefit of being fully remote, providing unparalleled flexibility and work-life balance. Our client provides a competitive salary, reflecting the demands and expertise required for this specialized position. Employees will receive comprehensive training on virtual service delivery and access to ongoing professional development opportunities. You will be part of an innovative and forward-thinking organization dedicated to leveraging technology for social good. Our client supports its remote team with the necessary tools and resources for success. We offer paid time off, opportunities for career advancement, and a chance to make a profound difference in the lives of children and families throughout Durban, KwaZulu-Natal , all from the comfort of your home. Health and wellness support programs are also available.