Remote Catering Operations Specialist

Placements24; Noord-Kaap; Hybrid; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Fully remote position

Flexible schedule

Competitive salary based on experience

Opportunity to impact growing company

Dynamic industry

Job summary

Placements24 is seeking a meticulous and proactive Remote Catering Operations Coordinator to streamline operations for our online catering marketplace. This fully remote role focuses on coordinating orders, optimizing delivery routes, and maintaining high service standards from anywhere.

Ideal candidates are highly organized, tech-savvy, and possess excellent communication and problem-solving skills. You will collaborate with catering partners and delivery logistics to ensure seamless execution

Qualifications

• Proven experience in operations coordination, logistics, or a similar role in food delivery or catering.
• Strong organizational and multitasking abilities with exceptional attention to detail.
• Excellent communication and interpersonal skills across diverse stakeholders.
• Proficiency with online platforms, order management systems, and communication tools.
• Strong problem-solving skills and ability to make sound decisions under pressure.
• Able to work independently in a remote setting with a proactive approach.
• Experience with data analysis and reporting is a plus.
• Must have reliable internet and a dedicated workspace.

Responsibilities

• Manage the end-to-end catering orders from placement to fulfillment.
• Serve as the primary contact for clients and catering partners, addressing queries promptly.
• Coordinate with partners to confirm order details, timings, and delivery logistics.
• Optimize delivery schedules and routes to ensure timely service.
• Maintain accurate records of orders, client communications, and performance.
• Monitor operational data to identify improvements and efficiency gains.
• Collaborate with the technology team to troubleshoot issues and suggest improvements.
• Develop and implement SOPs for catering operations.
• Ensure compliance with food safety and handling guidelines.
• Provide exceptional customer support to ensure a positive experience.

Skills

Operations coordination

Logistics

Remote work

Communication skills

Problem-solving

Data analysis

Tools

Order management systems

Online collaboration tools

Job description

Placements24 is seeking a meticulous and proactive Remote Catering Operations Coordinator to streamline operations for our online catering marketplace. This fully remote role focuses on coordinating orders, optimizing delivery routes, and maintaining high service standards from anywhere.

Ideal candidates are highly organized, tech-savvy, and possess excellent communication and problem-solving skills. You will collaborate with catering partners and delivery logistics to ensure seamless execution