Remote Catering Operations Lead

Placements24; Kempton Park; Remote; ZAR 420,000 - 520,000; Full time

Benefits offered by this job

Fully remote work arrangement

Performance bonuses

Home office stipend

Job summary

Placements24 is seeking a dedicated Remote Catering Operations Specialist to manage nationwide catering logistics from a fully remote setup. You will coordinate with vendors, clients, and internal teams to deliver exceptional experiences, ensuring seamless event execution and compliance with food safety standards.

The role requires excellent remote communication, meticulous organization, and proactive problem-solving to support growth in remote catering services.

Qualifications

• Experience coordinating catering, events or hospitality operations.
• Excellent remote communication with clients and vendors.
• Strong organizational and time-management abilities.
• Proficient with online collaboration tools and CRM software.
• Ability to multi-task and prioritize in a fast-paced remote setting.
• Proactive problem-solving and vendor relationship skills.

Responsibilities

• Coordinate all logistical aspects of remote catering orders, ensuring timely delivery and setup.
• Serve as primary client contact for catering needs and satisfaction.
• Liaise with approved vendors to confirm bookings, menus, and special requirements.
• Troubleshoot issues to maintain client satisfaction during events.
• Maintain accurate records of orders, communications, and vendor performance in CRM.
• Collaborate with marketing and sales to support client acquisition.
• Develop process improvements to enhance efficiency and client experience remotely.
• Monitor industry trends to identify opportunities and best practices.
• Ensure compliance with company policies and food safety standards across events.

Skills

Catering coord

Event planning

Hospitality mgmt

Remote comms

CRM software

Vendor mgmt

Time management

Problem solving

Multi-tasking

Negotiation

Tools

CRM software

Slack

Zoom

Job description

Placements24 is seeking a dedicated Remote Catering Operations Specialist to manage nationwide catering logistics from a fully remote setup. You will coordinate with vendors, clients, and internal teams to deliver exceptional experiences, ensuring seamless event execution and compliance with food safety standards.

The role requires excellent remote communication, meticulous organization, and proactive problem-solving to support growth in remote catering services.