Reliability Engineer (SRE) – Scale, Observability & On-Call

Electrum Payments; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Flexible work hours

20 days leave per year

Cape Town office lunch

Team activities

Job summary

Electrum Payments is seeking a Software Engineer focused on reliability to design, build, and operate our payments platform. You will work across engineering teams to improve scalability, reliability, and observability, including incident response and on-call rotations.

You will contribute to tooling, monitoring, and automation to keep systems healthy and cost-efficient, while shaping rollout strategies and security considerations.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3+ years experience as a Java software engineer.
• Experience with observability tooling and pipelines, e.g. DataDog, Elastic/ELK Stack or Grafana.
• Hands-on Software Engineering and scripting experience.
• Proficient troubleshooting and problem-solving skills.
• Excellent prioritisation and time management skills.
• Attention to detail and ability to work effectively in a team environment.

Responsibilities

• Design, build, and maintain software, tooling, and automation that improve reliability, availability, and scalability.
• Work closely with other engineers to understand, address, and prevent technical issues in the systems we own.
• Contribute to codebases and shared platforms with the same standards of review, testing, and delivery as the wider engineering team.
• Participate in on-call rotations and manage critical incidents.
• Develop and maintain incident response processes and alerting mechanisms.
• Develop and maintain tools to monitor application and service SLIs and SLOs.

Skills

Troubleshooting

Scripting

Prioritisation

Time management

Attention to detail

Team collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

DataDog

ELK Stack

Grafana

Job description

Electrum Payments is seeking a Software Engineer focused on reliability to design, build, and operate our payments platform. You will work across engineering teams to improve scalability, reliability, and observability, including incident response and on-call rotations.

You will contribute to tooling, monitoring, and automation to keep systems healthy and cost-efficient, while shaping rollout strategies and security considerations.