Relationship Manager Commercial Banking

Nedbank; Cape Town; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Nedbank is seeking an experienced Relationship Manager Commercial Banking in Cape Town to grow revenue through managing existing portfolios and acquiring high-revenue commercial clients. You will cross-sell, advise on solutions, and build strong relationships with key decision makers across various industries.

The role requires a proven track record in commercial banking, deal origination, and risk management, with strong business acumen and stakeholder engagement.

Qualifications

• Experience in Relationship Management within the financial sector.
• Experience in Business Acquisition.
• Experience in Sales and Deal Origination in a Commercial environment.
• Strong credit analysis and risk understanding.

Responsibilities

• Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
• Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
• Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
• Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
• Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
• Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
• Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
• Be proactive in client interaction by adding value through financial solutioning.
• Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
• Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
• Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
• Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
• Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
• Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
• Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
• Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
• Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
• Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
• Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Skills

Relationship management

Commercial banking

Client engagement

Cross-selling

Education

Matric/Grade 12

Advanced Diploma/National 1st Degree

Job description

Title:Relationship Manager Commercial Banking

REQ NO: 148044

Talent Acquisition Specialist: Lerato Sithole

Location: Cape Town

Closing Date: 08 October 2026

Job Family

• Sales and Service
• Relationship Management
• Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Why Join Our Team

At Nedbank, we are committed to empowering our people to grow their careers, make a meaningful impact, and contribute to our purpose of using our financial expertise to do good for individuals, families, businesses, and society.

If you are a Relationship-driven professional with strong business acumen, a passion for client engagement, and the ability to unlock growth opportunities, we invite you to be part of a team that is shaping the future of Commercial Banking.

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Job Responsibilities

• Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
• Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
• Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
• Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
• Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
• Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
• Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
• Be proactive in client interaction by adding value through financial solutioning.
• Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
• Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
• Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
• Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
• Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
• Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
• Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
• Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
• Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
• Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
• Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Our Ideal Candidate

• A seasoned Relationship Manager with strong experience in Commercial banking
• Commercially astute, with a proven ability to grow revenue and manage portfolios
• Highly skilled in client acquisition, cross-selling, and building long-term partnerships
• Knowledgeable in Commercial sectors and/or specialised industries
• Strong in credit analysis, risk management, and structuring complex deals
• A trusted advisor with excellent stakeholder engagement and negotiation skills
• Results-driven, with a track record of meeting or exceeding sales and financial targets
• Able to translate market trends and economic insights into client value propositions

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Minimum Experience Level

• 7 - 10 years
• Required: experience in Relationship Management within the financial sector.
• Experience in Business Acquisition is essential.
• Experience in Sales and Deal Origination, specifically related to a Commercial environment.

Technical / Professional Knowledge

• Communication Strategies
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Data Analysis and Interpretation
• Relevant software and systems knowledge
• Account Planning
• Targeting Sales Opportunities
• Driving Successful Customer Engagements
• Business Acumen
• Building Trusting Relationships

Disclaimer

Preference will be given to candidates from the underrepresented groups

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Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).