Regional Route Planner (Fixed Term Contractor FTC) (Cape Town CBD)
2026/09/22
Reference Number
RRP
Description
Responsible for daily route planning
- Daily route planning.
- Plan routes and assess their viability in line with the costing done by the Finance Business Partner
- Adhere to the stipulated insurance agreements and SOPs.
- Monitor, manage and report the effectiveness of routes through applicable systems.
- Monitor routes in real time via the Control room and/or Control Tower
Advise and provide visibility to the Logistics Manager on what the daily demand and a work schedules
- Validate planned vs actual operational execution in conjunction with the control room, escalating deviations to management and re-plan when needed.
- Verify and obtain authorisation of unplanned routes such as specials, adhocs and run combining from Logistics Management team, daily due to operational constraints.
- Engage with centre Logistics Management team to verify model integrity, optimal planning process and adherence.
- Coordinate system support between internal SBV Support and external technology vendors.
- Manage the interfacing process with IT in respect of data availability, workflow and service levels.
- Engage with the Logistics Team Controllers regarding any discrepancies and follow-up on service point information.
- Analyse trend reports to identify inefficiencies within Logistics execution and recommend suggestions/improvements.
- Provide reports as per agreed templates and timeframes
- Provide support for the implementation and execution of relevant change initiatives
- Subscribe and align to SBV Services' ISO 9001:2015 Quality Management Standards, ensuring the department’s processes and quality management system is at all times in compliance with the standard.
- Support SBVs ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection and outcome.
Responsible for integrating new business, mergers, acquisitions, outsourcing agreements into existing infrastructure
- Analyse the new business demands and establish the most cost effective and efficient way to integrate into new or existing routes
- Responsible for providing Finance Business Partners with accurate information to update route costing.
- Provide input into strategic planning engagements and models.
Relationship management and billing query resolution
- Build and maintain internal and external stakeholder relationships
- Gather and consolidate feedback to Support Office Billing department when required.
- Provide Billing Department on which model, services were rendered.
- Confirm the distance/bands to be used for billing for new branches or changes to existing IBTs / branches /CC’s and share with Onboarding team when onboarding new clients.
- Provide Billing Department with a report indicating any route changes
Drive the organisation culture
- Drive the department’s values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission.
Lead as an Ambassador and executor of Change
- Act as a change management architect in periods of change to ensure business continuity.
- Manage the integration of business units into a seamless end to end solution for customers.
- Effectively communicate and embed new processes and procedures as they occur, addressing or escalating matters/ concerns to the SME’s (subject matter experts) when required.
- Facilitate the necessary presentations, workshops, or forums to ensure consistent and accurate communication is given across one’s portfolio.
Requirements
Internal:
- 3 years’ experience utilising route planning software and systems of which 1-year experience in planning and coordinating resources
External:
- 4 years’ experience in logistical optimisation and planning of which 2 years’ experience in planning and coordinating resources
- Supply chain environment or a Logistics industry: Advantageous
- Prior experience in Lean/Kaizen principles: Advantageous
Minimum Requirements: Education
Internal:
- Grade 12 or equivalent
- Bachelor's degree/ 3 Year Diploma in Supply Chain Management or Logistics: Advantageous
External:
- Bachelor's degree/ 3 Year Diploma in Supply Chain Management or Logistics
Special Training and Requirements