Regional Operations Manager: Supply Chain and Logistics

TalentFuse (Pty) Ltd; Durban; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

TalentFuse (Pty) Ltd is seeking a seasoned Logistics/Operations leader to oversee fleet management, warehousing and distribution. You will drive reliability, cost control and customer service excellence across the regional supply chain.

The role requires a degree in SCM, 10+ years in warehousing/transport and at least 5 years in management. You will lead teams, manage CAPEX, ensure QA standards (FSSC/ISO) and collaborate with internal and external partners to optimise performance.

Qualifications

• Relevant degree in SCM.
• Minimum of 10 years' experience in warehousing and distribution/transport, including at least 5 years in a management position.
• Knowledge of medium to heavy commercial vehicles, including mechanical aspects and maintenance requirements.
• Proficiency in MS Office.
• Strong financial acumen, including budgeting, cost management and analytical skills.
• Proven ability to lead, develop and coach employees.
• Strong communication and interpersonal skills, with the ability to engage effectively across all levels of an organisation.
• Ability to manage multiple priorities, work under pressure and make sound operational decisions.
• Strong problem-solving skills, with the ability to identify inefficiencies and implement corrective action.
• FMCG/ Manufacturing
• SAP and MS Excel experience
• Knowledge of HACCP and health and safety requirements.

Responsibilities

• Oversee effective fleet management in line with applicable RTQS and RTMS requirements, including preparing business cases for commercial fleet and forklift purchases.
• Ensure the quality and accuracy of all delivered products.
• Manage the internal sales team and drive excellent customer service.
• Oversee raw material warehouses and warehouse teams.
• Maintain high housekeeping standards across all departments, including the yard and offices.
• Ensure accurate weekly and monthly stock counts, investigate variances and report findings to management.
• Investigate customer returns, delivery failures and incomplete loads, ensuring corrective action and effective communication.
• Build and maintain strong relationships with internal and external customers, suppliers and stakeholders.
• Compile and manage annual CAPEX, raw material and distribution budgets.
• Implement effective systems to monitor, measure and reduce operational costs.
• Promote employee engagement, maintain team morale and develop employees.
• Report monthly logistics ratios, operational costs and key performance indicators to management.
• Drive a minimum service delivery target of 99% and maintain high levels of customer satisfaction.
• Foster effective inter-branch and interdepartmental relationships, adopting a collaborative, solutions-driven approach.
• Ensure compliance with FSSC, ISO and other applicable quality and operational standards.

Skills

MS Office

Financial acumen

Leadership

Communication

Multitasking

Problem-solving

HACCP knowledge

Health & safety

Education

Relevant degree in Supply Chain Management

Tools

SAP

MS Excel

Job description

Key Responsibilities:

• Oversee effective fleet management in line with applicable RTQS and RTMS requirements, including preparing business cases for commercial fleet and forklift purchases.
• Ensure the quality and accuracy of all delivered products.
• Manage the internal sales team and drive excellent customer service.
• Oversee raw material warehouses and warehouse teams.
• Maintain high housekeeping standards across all departments, including the yard and offices.
• Ensure accurate weekly and monthly stock counts, investigate variances and report findings to management.
• Investigate customer returns, delivery failures and incomplete loads, ensuring corrective action and effective communication.
• Build and maintain strong relationships with internal and external customers, suppliers and stakeholders.
• Compile and manage annual CAPEX, raw material and distribution budgets.
• Implement effective systems to monitor, measure and reduce operational costs.
• Promote employee engagement, maintain team morale and develop employees.
• Report monthly logistics ratios, operational costs and key performance indicators to management.
• Drive a minimum service delivery target of 99% and maintain high levels of customer satisfaction.
• Foster effective inter-branch and interdepartmental relationships, adopting a collaborative, solutions-driven approach.
• Ensure compliance with FSSC, ISO and other applicable quality and operational standards.

Minimum Requirements (Non-Negotiable)

• Relevant degree in Supply Chain Management.
• Minimum of 10 years' experience in warehousing and distribution/transport, including at least 5 years in a management position.
• Knowledge of medium to heavy commercial vehicles, including mechanical aspects and maintenance requirements.
• Proficiency in MS Office.
• Strong financial acumen, including budgeting, cost management and analytical skills.
• Proven ability to lead, develop and coach employees.
• Strong communication and interpersonal skills, with the ability to engage effectively across all levels of an organisation.
• Ability to manage multiple priorities, work under pressure and make sound operational decisions.
• Strong problem-solving skills, with the ability to identify inefficiencies and implement corrective action.
• FMCG/ Manufacturing
• SAP and MS Excel experience
• Knowledge of HACCP and health and safety requirements.

Please note: Only shortlisted candidates will be contacted. Psychometric assessments may form part of the selection process.