Regional Operations Lead — Africa

absa; Sandton; On-site; ZAR 600,000 - 800,000; Full time

Job summary

Absa Bank Limited is seeking a senior team leader to formulate tactical strategy and delivery plans for a single practice area. The role emphasizes people management, capacity planning, and operational excellence to drive service levels and customer outcomes.

The position requires FAIS-related qualifications (RE5), regulator-approved training, and ongoing professional development to uphold honesty and integrity in a regulated banking environment.

Qualifications

• FAIS requirements apply: RE5 regulatory exam.
• FSCA-approved qualification for Advice & Intermediary Service.
• Onboarded with class of business training.
• Continuous professional development and attest to integrity.

Responsibilities

• Lead and coach team to meet business objectives.
• Plan team capacity to align with service levels.
• Oversee priorities and ensure customer outcomes.
• Ensure compliance with control requirements and quality standards.
• Fulfilling administrative duties and reporting tasks.

Skills

People Management

Capacity Planning

Operational Excellence

Compliance & Risk

Administration

Education

Bachelor's Degree in Business/Commerce/Management

Job description

Absa Bank Limited is seeking a senior team leader to formulate tactical strategy and delivery plans for a single practice area. The role emphasizes people management, capacity planning, and operational excellence to drive service levels and customer outcomes.

The position requires FAIS-related qualifications (RE5), regulator-approved training, and ongoing professional development to uphold honesty and integrity in a regulated banking environment.