Industry: Medical Diagnostics / Laboratory Services
The Regional Nurse Supervisor will be responsible for overseeing, supervising and supporting nursing personnel across multiple regional laboratory and diagnostic sites, including Gauteng, the Eastern Cape and other designated regions. Based in Durban, the successful candidate will provide remote supervision and operational support to nursing teams, ensuring that clinical services are delivered safely, efficiently and in accordance with established healthcare standards, regulatory requirements and organisational policies.
The role requires a qualified Registered Nurse with practical phlebotomy skills, medical laboratory or diagnostic healthcare experience, and the ability to lead, develop and manage nursing teams across geographically dispersed locations.
Minimum Requirements
- Registered Nurse qualification.
- Valid registration with the South African Nursing Council (SANC).
- Additional qualifications or certifications in phlebotomy, pathology, clinical training or healthcare management will be advantageous.
- Additional qualifications or certifications in phlebotomy, pathology, clinical training or healthcare management will be advantageous.
- A minimum of 3–5 years of relevant nursing experience, preferably in a supervisory, coordination or management capacity.
- Practical experience in phlebotomy, venepuncture and blood collection procedures.
- Previous experience in a medical laboratory, pathology practice or diagnostic healthcare environment is essential.
- Demonstrable experience in staff supervision, performance management and clinical service delivery.
- Experience supporting nursing teams across multiple sites or regions will be advantageous.
- Technical and Clinical Competencies
- Strong practical knowledge of blood collection, specimen handling and infection prevention and control.
- Understanding of clinical governance, patient safety and healthcare compliance requirements.
- Ability to identify clinical and operational risks and implement appropriate corrective action.
- Proficiency in clinical documentation, reporting and the use of relevant healthcare systems.
- 4. Required Skills and Competencies
- Strong leadership and people-management capabilities.
- Excellent verbal and written communication skills.
- Effective problem-solving, decision-making and conflict-resolution abilities.
- Strong planning, organisational and coordination skills.
- Ability to supervise and motivate teams remotely.
- High levels of accountability, professionalism and attention to detail.
- Ability to manage competing priorities across multiple sites.
- Willingness and ability to travel to regional laboratory sites when required.
- A patient-focused approach with a commitment to quality, safety and continuous improvement.
- High levels of accountability, professionalism and attention to detail.
- Ability to manage competing priorities across multiple sites.
- Willingness and ability to travel to regional laboratory sites when required.
- A patient-focused approach with a commitment to quality, safety and continuous improvement.
- Key Performance Expectations
- The successful candidate will be expected to:
- Maintain consistent nursing standards across all assigned regions.
- Ensure effective supervision and performance management of regional nursing teams.
- Promote compliance with clinical, laboratory and professional standards.
- Improve staff competency through ongoing training and development.
- Support efficient regional operations and timely resolution of service delivery issues.
- Maintain accurate reporting and effective communication between regional teams and management.
Key Responsibilities
Regional Nursing Operations and Supervision
- Provide regional oversight and supervision of nursing personnel across assigned laboratory and diagnostic sites.
- Coordinate nursing operations and monitor service delivery to ensure consistent clinical standards across all regions.
- Provide remote guidance, support and direction to nursing teams, addressing operational challenges and escalating clinical concerns where necessary.
- Conduct site visits as required to assess operational performance, clinical practices and compliance with organisational procedures.
- Monitor staffing levels, attendance, performance and resource requirements across regional sites.
Clinical Nursing and Patient Care
- Ensure that nursing services comply with applicable clinical protocols, infection prevention and control standards, and patient safety requirements.
- Provide guidance on phlebotomy, venepuncture, specimen collection, IV cannulation and other relevant nursing procedures.
- Promote accurate patient identification, specimen labelling, handling and preparation in accordance with laboratory protocols.
- Support the management of clinical incidents, patient complaints and adverse events, ensuring appropriate reporting and follow-up.
- Promote professional, ethical and patient-centred care across all assigned sites.
Staff Management and Development
- Supervise, mentor and support nurses and other relevant clinical personnel.
- Identify training needs and coordinate staff development initiatives to improve clinical competency and service delivery.
- Conduct performance reviews, monitor individual and team performance, and implement corrective measures where necessary.
- Support the induction and onboarding of new nursing staff.
- Foster accountability, teamwork, effective communication and a culture of continuous improvement.
Quality Assurance and Compliance
- Monitor compliance with relevant healthcare legislation, professional nursing standards, laboratory procedures and internal policies.
- Support clinical audits, quality assurance initiatives and the implementation of corrective and preventive actions.
- Ensure that accurate clinical records, operational reports and incident documentation are maintained.
- Collaborate with laboratory management and other healthcare professionals to resolve service delivery challenges and improve operational efficiency.
Regional Coordination and Reporting
- Serve as the link between regional nursing teams and management.
- Provide regular reports on staffing, operational performance, clinical compliance, training requirements and service delivery.
- Facilitate communication between geographically dispersed teams to ensure consistent implementation of policies and procedures.
- Travel between regional sites as required to provide on‑site support, supervision and operational oversight.
Remuneration and Location
Monthly Salary: R35,000 – R45,000, depending on qualifications and experience.
Base Location: Durban, KwaZulu-Natal.
Regional Coverage: Gauteng, Eastern Cape and other regions as assigned.
The successful candidate must be comfortable managing and supervising nursing personnel remotely while travelling to regional sites when operationally required.
Ideal Candidate Profile The ideal candidate is a professionally registered nurse with a strong clinical foundation, hands‑on phlebotomy experience and exposure to pathology or diagnostic laboratory services. They should combine clinical knowledge with effective leadership, staff development and operational coordination skills.
The successful candidate must be confident managing geographically dispersed teams, maintaining clinical standards remotely and working collaboratively with management to ensure consistent, high‑quality nursing services across the organisation.