Regional Laboratory Manager

JDJ Diagnostics; Durban; On-site; ZAR 900,000 - 1,350,000; Full time

Job summary

JDJ Diagnostics is seeking a Regional Laboratory Operations Manager for the KwaZulu-Natal region to oversee laboratory performance, ensure TAT adherence and maintain high-quality patient results.

The role requires HPCSA qualification and a minimum of 10 years in a pathology laboratory, with at least 5 years in management. You will lead a team, manage stock, capacity, and compliance with SANAS/ISO 15189 standards, while driving safety and cost controls.

Qualifications

• HPCSA qualification in a relevant field.
• 10 years experience in a pathology laboratory.
• 5 years experience in management.
• Strong leadership and team management skills.
• Qualifications in Quality/Business Management advantageous

Responsibilities

• Meet Test Turn Around Times within targeted timeframes and standards.
• Ensure accurate processing of patient samples and liaise with pathologists on technical matters.
• Actively manage stock levels and provide forecasts with last 30 days data.
• Coordinate capacity planning, scheduling and resource allocation to meet service delivery.
• Design and implement staff training and competency programs.
• Address internal and external queries and complaints and implement corrective actions.
• Manage assets and equipment, including monthly reporting on status and costs.
• Monitor operating costs to maintain quality standards while controlling expenses.
• Ensure compliance with Good Laboratory Practices and SANAS/ISO 15189 standards.
• Uphold health, safety and environmental regulations for staff and operations

Skills

Leadership

Team management

Operations management

Quality assurance

Stock management

Education

HPCSA qualified in relevant field

Job description

About the job Regional Laboratory Manager

This is a full time on-site role for a Regional Laboratory Operations Manager for the JDJ Diagnostics Laboratories in theKZN region.

• HPCSA Qualified in relevant field.
• 10 years experience in a Pathology Laboratory.
• 5 years experience in management.
• Excellent leadership and team management.
• Strong Operations Management Skills
• Additional qualifications in Quailty/Business Management will be advantageous

Key Accountabilities

1. Meet Test Turn Around Times Within Targeted Timeframes and Standards

- Develop and implement systems to meet 95% of TAT performance.

2. Accurate Processing of Patient Samples

- Performs diagnostic testing procedures, reviews and verifies results and interacts with pathologists on technical matters to provide all relevant data that may pertain to the prevention, diagnosis or treatment of diseases.

3. Actively Manages Stock Levels Within Agreed Parameters and Safety Stock Levels

- Submit stock forecast as per deadlines, referencing the last 30 days' tests and accurate stock-on-hand values.

- Actively monitor tests per week versus forecast and address anomalies.

- Report on usage per analyser; identify excessive wastage versus designed specifications.

- Records of stock control to present consumption.

4. Effective Capacity, Resource Planning and Scheduling

- Facilitate that the departmental operations are functional and that service delivery to clients and patients is met.

- Ensure that shift coverage with scheduled work arrangements is met and complies with HR requirements.

5. Team Management

- Design a Training and Competency Plan for staff development.

- Facilitate all educational opportunities and activities for staff to ensure objectives and performance standards are adhered to.

6. Resolution of Queries and Complaints

- Actively address and action internal and external complaints in a systematic manner, implement corrective actions and monitor effectiveness for adherence to protocols.

7. Effectively Manage the Assets (Equipment) required to achieve the Department's Operation Requirements

- Report on physical, financial and contractual aspects of all equipment on a monthly basis.

8. Cost Management

- Monitor, control and report on operational costs without compromising quality standards.

9. Quality Assurance by Implementing Good Lab Practices Referencing SANAS/ ISO 15189 Standards

- Ensure compliance to standard operating procedures, work instructions, checklists, and resolution of non-conformances.

- To actively uphold compliance to the quality standards in the organisation.

- Participates in continuing professional development (CPD) activities, training, and seminars to stay current on knowledge and skills and to meet professional registration requirements. This also requires the availability of up-to-date records.

10. Health, Safety and Environment

- Ensures that all staff are compliant to all Health and Safety rules and regulations to prevent incidents and minimise exposure to risks to personnel and the environment.