Regional Manager - Sports Facilities Operations

Placements24; Mbombela (Nelspruit); On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary + bonuses

Health & disability insurance

Company vehicle or travel allowance

Paid time off

Job summary

Placements24 is seeking a Regional Manager to oversee multiple sports facilities in the Nelspruit, Mpumalanga region, driving operational excellence and guest satisfaction across sites. You will lead site managers and staff, implementing policies and maintaining safety standards.

The role requires a strong track record in facilities operations, budgeting, and team leadership, with a focus on community engagement and regulatory compliance in public venues.

Qualifications

• 7+ years in operations management with 4+ years in a senior role overseeing multiple facilities.
• Experience managing sports or public recreational facilities.
• Ability to travel regularly within the region.
• Strong knowledge of health and safety regulations in public venues.
• Budgeting, forecasting, and P&L responsibilities.
• Knowledge of facility maintenance and groundskeeping.

Responsibilities

• Oversee day-to-day operations of multiple sports facilities within the region.
• Develop and implement operational policies and procedures to ensure consistency and quality.
• Manage facility maintenance, repairs, and capital improvement projects.
• Ensure compliance with health, safety, security, and environmental regulations.
• Develop and manage operational budgets for each facility, controlling costs and maximizing revenue.
• Lead, train, and mentor facility managers and operational staff.
• Implement customer service standards and programs to enhance user satisfaction.
• Oversee vendor contracts and service level agreements.
• Collaborate with marketing and programming teams to support facility usage and community engagement.
• Conduct regular site inspections and performance reviews.
• Identify opportunities for operational efficiency and service improvement.

Skills

Leadership

Operations management

Budgeting

P&L management

Team management

Conflict resolution

Education

Bachelor's degree in Facility Management, Business Administration, Sports Management, or related field

Tools

Facility management software

Job description

About the Role

Our client, a leading operator of sports and leisure facilities, is seeking a dynamic and experienced Regional Manager to oversee operations across multiple sites in the Nelspruit, Mpumalanga region and surrounding areas. This senior role is responsible for ensuring the efficient and effective management of all sports facilities, including athletic fields, courts, and recreational centers, adhering to the highest standards of safety, maintenance, and customer service. The ideal candidate will possess strong leadership abilities, extensive operational management experience in the sports or facilities sector, and a commitment to delivering exceptional experiences for users.

Key Responsibilities

• Oversee the day-to-day operations of multiple sports facilities within the assigned region.
• Develop and implement operational policies and procedures to ensure consistency and quality.
• Manage facility maintenance, repairs, and capital improvement projects.
• Ensure compliance with all health, safety, security, and environmental regulations.
• Develop and manage operational budgets for each facility, controlling costs and maximizing revenue.
• Lead, train, and mentor facility managers and operational staff.
• Implement customer service standards and programs to enhance user satisfaction.
• Oversee vendor contracts and service level agreements.
• Collaborate with marketing and programming teams to support facility usage and community engagement.
• Conduct regular site inspections and performance reviews.
• Identify opportunities for operational efficiency and service improvement.

Requirements

• Bachelor's degree in Facility Management, Business Administration, Sports Management, or a related field.
• Minimum of 7 years of experience in operations management, with at least 4 years in a senior role overseeing multiple facilities.
• Proven experience in managing sports or public recreational facilities is essential.
• Strong understanding of facility maintenance, groundskeeping, and capital planning.
• Demonstrated financial acumen, including budgeting, forecasting, and P&L responsibility.
• Excellent leadership, team management, and conflict resolution skills.
• Proficiency in facility management software and standard office applications.
• Strong understanding of health and safety regulations within a public venue setting.
• Ability to travel regularly within the assigned region.
• Commitment to service excellence and community engagement in Nelspruit, Mpumalanga.

Benefits

• Competitive executive salary and performance-based bonuses.
• Comprehensive health, life, and disability insurance.
• Company vehicle or travel allowance.
• Generous paid time off and holiday schedule.
• Opportunities for career advancement within a growing organization.
• Professional development and training programs.
• A key leadership role in shaping the sports infrastructure of the region.