Receptionist/Administrator

Old Mutual Limited; Johannesburg; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Old Mutual Limited in Johannesburg, Bryanston, is seeking a Receptionist/Administrator to manage front desk duties and assist with PA responsibilities. The role includes handling switchboard, travel bookings, and general office administration within a dynamic team environment.

The ideal candidate has at least 3 years of front-facing reception experience, strong English and Afrikaans, and reliable transport. This position anchors excellent client service within a premium financial services group.

Qualifications

• Matric and a tertiary qualification in administration.
• At least 3 years front-facing reception & administration experience.
• Switchboard & telephone etiquette; service excellence.
• Excellent command of English and Afrikaans; strong communication skills.
• Ability to handle stressful situations in a vibey dynamic team.
• Must have their own reliable vehicle.

Responsibilities

• Front Face Reception/PA: respond to calls and route to correct location; log messages.
• Administration: travel bookings, stationery orders, monthly stats; accurate records.
• Team Assistance: catering, room setup, access control for colleagues.
• Health & Safety: First Aiders/ Wardens lead, incident reporting, safety reviews.
• Personal Effectiveness: deliver service, uphold company values, collaborate.

Skills

Action Planning

Client Management

Computer Literacy

Database Administration

Desktop Publishing

Executing Plans

Management Reporting

Network Administration

Numerical Aptitude

Office Systems

Oral Communications

Policies & Procedures

Report Review

Resource Scheduling

Education

NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent

Tools

Office Suite (MS Office)

Database Software

Desktop Publishing (DTP)

Job description

Receptionist/Administrator page is loaded## Receptionist/Administratorlocations: Johannesburgposted on: Posted Todayjob requisition id: JR-85241**Let's Write Africa's Story Together!**Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.**Job Description**This role is responsible for front line reception and switchboard management, various office administrative duties including, Junior PA responsibilities. The incumbent is individually accountable for achieving results through own efforts. This role is based in Johannesburg, Bryanston.# Responsibilities##**Front Face Reception/PA*** Responds to incoming calls and routes calls to correct location.* Places outgoing calls on request and log international calls.* Take accurate telephonic messages and resolves basic queries.* Collects and processes switchboard data and produces reports.**Administration*** Travel bookings including flights, hotel/accommodation, cars/shuttles.* Ordering stationery & kitchen stock as required.* Takes care of administrative processes and produces monthly stats.* Logs and keeps accurate records and details up to date.**TTeam Assistance*** Assists team-members with various additional tasks e.g. catering assistance, room set-up etc. when required.* Assist with Access control, access tokens/access cards and alarm codes for colleagues**Health & Safety*** Team leader for all First Aiders and Emergency Wardens.* Investigate issues relating to health and safety and review the effectiveness of health and safety measures that have been put in place.* Ongoing training for incident reporting, making sure the team is on track**.****Personal Effectiveness*** Accountable for service delivery through own efforts.* Makes increased contributions by broadening individual skills.* Collaborates effectively with others to achieve personal results.* Accepts and lives the company values.**Qualifications, Skills and Experience required*** Matric & tertiary qualification (administration)* At least 3 years front face reception & administration experience* Switchboard & telephone etiquette* Service excellence* Excellent command of English and Afrikaans* Good communication skills* Client centric* Strong administrative skills* Ability to handle stressful situations in a vibey dynamic team.* Time management* Must have their own reliable vehicle.**Skills**Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling**Competencies**Collaborates######Communicates Effectively######Drives Results######Ensures Accountability######Plans and Aligns######Tech Savvy############**Education**NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent**Closing Date**13 November 2026, 23:59***The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.******The Old Mutual Story!***A network error caused the media download to fail part-way.Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.