OMF Client Relations Consultant (Ga Malekane Mall)

Old Mutual Limited; Limpopo; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Old Mutual Limited is seeking a Client Relations Consultant to provide telephonic and face-to-face service to clients in line with policy and compliance requirements.

The role expects the ability to handle inquiries with accuracy, adapt to product knowledge, and maintain service standards while contributing to customer satisfaction and loyalty.

Qualifications

• This role assists clients telephonically or face to face, in accordance with business, process and compliance rules.
• Provides telephonic and face-to-face service to customers.
• Adheres to service and quality standards.
• Moderate to high level of technical knowledge.
• Multi skilled across product and process relevant to the business area.

Responsibilities

• Assist clients telephonically or face to face to resolve inquiries and issues.
• Deliver courteous, accurate and timely service aligned with Old Mutual policies.
• Adhere to regulatory, process and compliance requirements.
• Demonstrate product and process knowledge to assist customers effectively.

Skills

Action Oriented

Communicates Effectively

Customer Focus

Decision Quality

Ensures Accountability

Instills Trust

Interpersonal Savvy

Nimble Learning

Education

NQF Level 4 - Grade 12

Job description

## OMF Client Relations Consultant (Ga Malekane Mall)Applylocations: Jane Fursetime type: Full timeposted on: Posted Todayjob requisition id: JR-81124**Let's Write Africa's Story Together!**Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.**Job Description**This role assists clients telephonically or face to face, in accordance with business, process and compliance rules. The incumbent is individually accountable for achieving results through own efforts. Customer focused role.Provides telephonic and face-to-face service to customers.Adheres to service and quality standards.Adheres to business, process and compliance rules.Moderate to high level of technical knowledge.Multi skilled across product and process relevant to the business area.na**Skills****Competencies**Action Oriented### ### Communicates Effectively### ### Customer Focus### ### Decision Quality### ### Ensures Accountability### ### Instills Trust### ### Interpersonal Savvy### ### Nimble Learning**Education**NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent (Required)**Closing Date**12 July 2026 , 23:59***The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.***