QuickBooks Online Team Lead — Client Bookkeeping Leader

Job Mobz; Johannesburg; On-site; ZAR 360,000 - 480,000; Full time

Job summary

MainStreet (Bench) in Johannesburg seeks an experienced QuickBooks Online Certified Bookkeeper with leadership skills. In this hands-on role, you will manage multiple client accounts, maintain precise financial records, and mentor a growing team of bookkeepers while delivering exceptional client service.

You will reconcile ledgers, run monthly reviews, and provide clear financial reporting. A strong customer-service mindset, attention to detail, and proactive problem solving are essential for

Qualifications

• Active QuickBooks Online Certification is required.
• Extensive hands-on QuickBooks Online experience including reconciliations and reporting.
• Experience supervising or leading a team of bookkeepers or accounting professionals.
• 3+ years of professional bookkeeping or accounting experience.
• 1+ years of customer-facing or client service experience, preferably for U.S.-based clients.
• Strong understanding of accounting principles and financial statements.
• Excellent English communication, both written and spoken.
• Customer-focused approach and ability to explain financials clearly.
• Detail-oriented with proactive problem solving.
• Ability to balance individual work with team leadership responsibilities.
• Degree in Accounting or Finance (or equivalent).

Responsibilities

• Manage a portfolio of small business clients and oversee bookkeeping tasks.
• Lead, mentor, and support a team of bookkeepers while handling your own assignments.
• Perform reconciliation, monthly close, and financial reporting for clients.
• Communicate with clients via chat, email, and phone with clarity and empathy.
• Identify process improvements to increase efficiency and accuracy.
• Collaborate with internal teams using Salesforce and Slack.

Skills

Leadership

Client service

English proficiency

Attention to detail

Problem solving

Communication

Team mentoring

Time management

Education

Degree in Accounting/Finance

Tools

QuickBooks Online

Salesforce

Slack

Job description

MainStreet (Bench) in Johannesburg seeks an experienced QuickBooks Online Certified Bookkeeper with leadership skills. In this hands-on role, you will manage multiple client accounts, maintain precise financial records, and mentor a growing team of bookkeepers while delivering exceptional client service.

You will reconcile ledgers, run monthly reviews, and provide clear financial reporting. A strong customer-service mindset, attention to detail, and proactive problem solving are essential for