Quality Technologist

Synergy Jobs (Pty) Ltd; Malmesbury; On-site; ZAR 190,000 - 257,000; Full time

Job summary

Synergy Jobs (Pty) Ltd in Malmesbury invites applications for a Quality Technologist to uphold the QA system across facilities. You will implement best practices, conduct internal trainings, manage documentation, and oversee audits including HACCP and customer investigations.

The role requires 1–2 years FMCG experience, a Diploma in Food Technology (Degree preferred), and strong attention to detail. Relocation not required; on-site position with competitive salary.

Qualifications

• Diploma in Food Technology is required.
• Degree in Food Science is preferred.
• 1-2 years’ technical FMCG experience is advantageous.
• 1-2 years’ supervision experience in FMCG environment is advantageous.

Responsibilities

• Conduct risk assessments and design/implement adequate control measures for all product and manufacturing processes.
• Verify PRPs with regards to customer specifications and regulatory requirements.
• Maintain zero tolerance to customer complaints / non-conformances / audit findings; investigate and improve documented system.
• Oversee micro sampling and trend analysis of environment, raw materials and final products.
• Oversee cross-contamination controls and ensure product/process hygiene standards.
• Log, trend and provide feedback on quality metrics and deviations.

Skills

Accuracy

Detail Focus

Computer Literacy

Conscientiousness

Reliability

Report Writing

Education

Diploma in Food Technology

Degree in Food Science

Job description

POSITION: Quality Technologist

LOCATION: Malmesbury

REPORTING TO: QA Manager: Malmesbury and GFMP

Output:

Quality Assurance system

• Implement and verify best practices continuously in line with Group FSMS, including:


• Facility structure;


• Utilities (air, water, electricity etc.);


• Pest control, waste management & other outsourced services;


• Maintenance & Equipment;


• Foreign Object Control;


• Personnel Hygiene; and


• Cleaning & Sanitation.


• Implement, review, and maintain quality control checks, sampling, and interpretation/trending to routinely evaluate the performance of the above.


• Conduct/oversee internal training sessions with staff ensuring compliance with related quality principles.


• Maintain all documents and records according to the company Document Management System (DMS).


• Stock control of PPE and Consumables to always ensure sufficient stock.


• Daily cleaning verifications of designated areas and reporting on deviations by service providers.


• Conduct, interpret and trend routine micro swabbing to verify cleaning efficacy (allergens, micro and pathogens).


• Ensuring compliance with external auditing requirements and assisting with gathering required records during audits


• Represent the company during Quality and Food Safety audits at the applicable sites, i.e. WW Hygiene and/or Process Control Audits, SAMIC SSF Audits, FSSC audits, etc.

Quality Control

• Conduct risk assessments and design/implement adequate control measures for all product and manufacturing processes.


• Verify PRPs with regards to customer specifications and regulatory requirements and ensure compliance by operational departments as scheduled.


• Maintain zero tolerance to customer complaints / process non-conformances / audit findings; conduct investigations and improve documented system and its implementation as required.


• Oversee schedule, commission and trend micro sampling of environment, raw material and final products.


• Monitor and improve procedures and controls to prevent cross-contamination (physical, micro and allergen).


• Verify and maintain product and process related quality records and monitoring for reference.


• Oversee compliance of product and process control equipment.


• Oversee and/or conduct Customer Complaint Investigations, compile reports, and conduct corrective action/training and feedback within 24/48 hours after receipt as required.


• Log, trend and provide feedback when required.

Projects & Trials

• Assist in ensuring on time launches of new products and upgrades.


• Liaise closely and work with matrix teams (NPD, Technical, Production and others) to ensure the success of all trials taking place within the factory


• Ensure trial plans are established, reviewed and communicated to all factory staff prior to trials being performed in factory


• Execute the technical aspects of new product development or improvement trials or projects, including trial designs and reporting


• Compile trial reports, share reports with matrix teams and clients


• Formalize/review/implement product Specifications, Work Instructions and Quality Contracts


• Assist during implementation in production;


• Oversee trial final product and sample management, dispatch and communication


• Conduct/oversee internal training sessions with staff ensuring compliance to the above.


• Oversee continual evaluation activities i.e. KPI sessions, customer KPIs and others.


• Update the System (HACCP, Checklists, Raw Material and Allergen Matrix ’ s etc.) as required to always ensure complete alignment of the System to the operational activities.


• Implement, review and maintain quality control checks, sampling and interpretation/trending to routinely evaluate the performance of the above.

Technical Relationships

• Build and maintain a technical relationship with customers and peers.


• Liaise and feedback on all client enquiries within 48 hours or as specified


• Represent the company during plant walk-throughs and audits.


• Build good relationships and trust between departments while ensuring a zero tolerance to non-conformance in the aim to grow a Quality Culture within the company.

People Supervision

• Supervise and control subordinate's activities to ensure targets are met.


• Supervise time and attendance of all subordinates.


• Ensure disciplinary procedures are applied adequately.


• Assure stable employee relations by managing conflict and creating a positive and performing working environment.


• Manage and coordinate the Quality Controllers within the applicable site(s).


• Supervise, manage and control subordinates and their activities to ensure targets are met.


• Advise and strategically assist line manager.


• Oversee time and attendance of Quality team.


• Compile wage and overtime reports.


• Ensure disciplinary procedures are applied adequately.


• Assure stable employee relations by managing conflict and creating a positive and performing working environment.

SHEQ

• Always ensure acceptable personal hygiene of all staff.


• Always manage correct use of PPE.


• Ensure that process and product hygiene standards are always maintained.


• All duties are performed according to the group Occupational Health and Safety guidelines and procedures.

Minimum Requirements

Qualification details

• Diploma in Food Technology is required.


• Degree in Food Science is preferred.

Experience

• 1 - 2 years ’ technical experience in an FMCG environment will be advantageous.


• 1 - 2 years ’ supervision experience in an FMCG environment will be advantageous.

Functional Competencies

• Accuracy.


• Detail Focus.


• Computer Literacy.


• Conscientiousness.


• Reliability.


• Report Writing skills.

Important:

• Applicants from outside the region may apply, provided they are willing and able to relocate to Cape Town/Malmesbury at their own cost. Applicants must confirm their current address and clearly state in their CV that they are willing to relocate at their own cost; otherwise, no feedback will be provided to this candidate.


• Candidates must be able to commute reliably, to meet the Company ’ s operational requirements and needs.

Selection Compliance

• Where required, validated and fair assessments (internal and external) may be used.


• Background checks (criminal, qualification and references) must be conducted in accordance with POPIA.

Accommodation for candidates with Disabilities

• Reasonable accommodation (if and/ where applicable) will be considered in line with the Code of Good Practice.

Data Protection

• All candidates ’ information will be processed for recruitment purposes in line with the POPIA.

Salary:

R 20,000.00 CTC per month.

• Please note that no feedback will be provided on CV ’ s if the candidate ’ s salary expectations and most recent pay slip are not included.


• Death and disability benefits according to the company benefit structure.


• This is a TCTC package – no additional benefits.


• Most recent pay slip must be submitted with the CV.


• Salary expectations need to be provided.