Quality & Compliance Manager

The Legends Agency; Ballito; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A respected training and skills provider is seeking a Quality & Compliance Manager to safeguard and expand their accreditation portfolio. The role involves overseeing compliance with regulations, liaising with authorities, and ensuring the implementation of a Quality Management System. Candidates should have at least 5 years of management experience in a training environment, relevant qualifications, and a strong background in accreditation processes. This is a senior leadership position located in Ballito, KwaZulu-Natal.

Qualifications

• Minimum 5 years management experience in a training environment.
• Proven experience in QCTO programme accreditation processes.
• Strong background in Quality Management Systems development.

Responsibilities

• Oversee and maintain accreditation with SETAs and the QCTO.
• Lead accreditation applications for QCTO programmes.
• Manage regulatory compliance, including audits and reporting.

Skills

Management experience

Quality Management Systems

Compliance management

Accreditation processes

Training and development

Education

Bachelor's degree or Diploma in Education, Training & Development, or related field

Job description

Quality & Compliance Manager: Accreditation
Safeguard, expand, and lead accreditation to uphold credibility in training and skills development
KZN - Ballito| CTC R26,000 R30,000 per month

About Our Client
Our client is a respected training and skills development provider, recognised for delivering accredited programmes that empower learners and organisations across South Africa. With a strong focus on compliance, innovation, and quality, they partner with regulators, employers, and facilitators to ensure industry-leading standards. Their growth is built on credibility, and they are dedicated to shaping futures through sustainable learning pathways.

The Role: Quality & Compliance Manager: Accreditation
This senior leadership role is central to maintaining and expanding the company's accreditation portfolio while ensuring compliance with all regulatory requirements. Acting as the key liaison with SETAs, the QCTO, and other authorities, the role provides strategic guidance to internal teams, secures programme approval, oversees the Quality Management System (QMS), and drives compliance across projects and delivery processes. The role ensures the organisation's standing as a trusted and credible training provider.

Key Responsibilities

• Oversee and maintain accreditation with SETAs, the QCTO, and relevant councils

• Lead accreditation applications and approvals for QCTO programmes

• Manage all regulatory and institutional compliance, including audits and reporting

• Ensure full implementation and maintenance of a compliant QMS across operations

• Guide and support Academy Development Managers, Project Managers, and delivery teams to align with accreditation standards

• Source, accredit, and manage facilitators, moderators, and workplace partners

• Oversee learner certification processes and assessment centre compliance

• Drive continuous improvement in quality, compliance, and risk management practices

About You

• Minimum 5 years of management experience in a training and development environment

• Bachelor's degree or Diploma in Education, Training & Development, Quality Management, or related field (NQF 6/7)

• Proven experience in QCTO programme accreditation processes

• Track record in managing SETA/QCTO audits and compliance requirements

• Strong background in Quality Management Systems development and implementation

• Skilled in sourcing and managing facilitators, moderators, and workplace partners

• In-depth knowledge of QCTO and SETA accreditation frameworks, SAQA, DHET, and Skills Development legislation

• Familiarity with workplace learning, learnerships, and skills development facilitation

• Understanding of Health & Safety compliance in training environments

• Proactive, detail-oriented, and committed to upholding organisational credibility and compliance excellence