Quality Assurance Technician: First Article & Process Audit

Johnson Outdoors; Durban; On-site; ZAR 260,000 - 380,000; Full time

Job summary

Johnson Outdoors in Durban is seeking a Quality Assurance Specialist to perform First Article inspections and ensure all materials and processes meet documented standards. The role supports manufacturing, engineering and product quality through rigorous testing and documentation.

You will conduct product qualification testing, evaluate supplier quality, manage calibration of test equipment, and participate in process audits to uphold quality across the production cycle.

Responsibilities

• Performs First Article inspections and processing for components and assemblies to support quality, manufacturing or engineering functions, ensuring all First Articles meet documented standards.
• Performs product qualification testing including inspection of non-qualified parts and parts from non-qualified suppliers and assesses raw material quality.
• Performs product development support by evaluating new products against design objectives and requirements for performance.
• Supports control and segregation of non-conforming materials; documents non-conforming components or assemblies.
• Develops and performs non-standard product testing to evaluate products with unusual problems in response to manufacturing process or field quality problems.
• Evaluates and monitors supplier quality performance, and collaborates with suppliers to implement improvements.
• Manages and controls the calibration of test equipment.
• Performs routine monitoring of the production process through process audits.
• Interacts with engineering, manufacturing and service functions during investigations and when establishing quality standards.
• Serves as resource for the Customer Service Center, and analyzes difficult product problems.
• Maintains and updates quality records and documentation in accordance with procedures and practices.
• Prepares critical limit samples for cosmetic or functional use to ensure product appearance quality.
• Performs internal product audits and problem analysis on fully assembled and sub-assembled products.
• Promotes company safety policies, workmanship standards and procedures among team members with strong quality consciousness.
• Maintains and updates quality records and documentation in accordance with procedures and practices.

Job description

Johnson Outdoors in Durban is seeking a Quality Assurance Specialist to perform First Article inspections and ensure all materials and processes meet documented standards. The role supports manufacturing, engineering and product quality through rigorous testing and documentation.

You will conduct product qualification testing, evaluate supplier quality, manage calibration of test equipment, and participate in process audits to uphold quality across the production cycle.