Quality Assurance Lead - Pest Control Standards (PMB, KZN)

Rentokil Initial Group; Pietermaritzburg; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Rentokil Initial Group is seeking a Quality Assurance Controller/ Supervisor to ensure adherence to global pest control and fumigation standards across the service unit. The role focuses on QA checks, audits, and training to maintain top-tier service quality for clients.

The ideal candidate will have a strong background in pest control, fumigation qualifications, and experience with regulatory compliance. The position involves field reviews, client communication, and monthly QA reporting, with

Qualifications

• Matric with relevant pest control qualifications.
• Full NCPC certification.
• Fumigation qualification for silos, stacks, containers (ISPM15).
• Registered Pest Control Operator with P-Number.

Responsibilities

• Conduct regular infield reviews with service technicians to monitor abilities.
• Communicate with external clients and ensure quality service.
• Perform HS/SA branch pest control audits.
• Coordinate new product trials and installations.
• Provide internal training and customer education on QA standards.
• Ensure quality Rentokil services and installations through QA checks.
• Assist in basic installations when needed.
• Ensure compliance with codes of practice and regulations.
• Prepare and follow up on audit actions and recommendations.
• Compile and communicate monthly QA reports.
• Monitor PPE/PPC and report non-compliance.
• Track approved product usage and report non-compliance.

Skills

Self-starter

Excellent communication

Planning & time mgmt

Facilitation skills

Ambition & perseverance

Problem solving

Analytical thinking

Team collaboration

Time management

Relationship building

Education

Matric

Full NCPC

Pest Control Operator with P-Number

Fumigation qualification (Silos/Stacks/Containers ISPM15)

Tools

MS Office

Google

Job description

Rentokil Initial Group is seeking a Quality Assurance Controller/ Supervisor to ensure adherence to global pest control and fumigation standards across the service unit. The role focuses on QA checks, audits, and training to maintain top-tier service quality for clients.

The ideal candidate will have a strong background in pest control, fumigation qualifications, and experience with regulatory compliance. The position involves field reviews, client communication, and monthly QA reporting, with