QA Admin Intern: Reporting, Process Ops & Data

Company : Cubix; KwaZulu-Natal; On-site; ZAR 78,000 - 123,000; Part time

Job summary

Cubix is offering a Software Quality Assurance Internship aimed at candidates with a passion for QA processes, reporting, and administration. The role supports the QA management team and broader campaigns, ensuring workloads, SLA targets, and administrative requirements are met efficiently.

The ideal candidate will be a South African citizen with relevant educational qualifications (Grade 12 plus a diploma/degree in business administration or related field) and a clear criminal/ITC record.

Qualifications

• Must be a South African Citizen.
• Must have a National Senior Certificate (Grade 12).
• 3-year National Diploma, Degree or Honours qualification in Business Administration from a recognised public tertiary institution.
• SSIS, data analysis, and reporting.
• Diploma/Degree in a related field
• Must have a clear criminal record
• Must have a clear ITC record

Responsibilities

• Allocate and monitor daily QA workloads to ensure SLA and evaluation targets are consistently achieved.
• Provide administrative support to the QA department, including filing, documentation, team structure updates, procurement, and process-flow maintenance.
• Monitor and communicate process, script, product, and procedural changes to relevant teams.
• Prepare and distribute weekly, monthly, and ad hoc QA reports, including SLA, GRC monitoring, capacity, and commission-related reports.
• Identify and escalation SLA risks, performance gaps, and operational issues to the QA Manager.
• Manage voice log and call retrieval/uploading processes, including FileZilla and calls required for business and banking requirements.
• Provide operational support to the QA team in the absence of the Team Leader.

Skills

SSIS

Data analysis

Reporting

Education

National Senior Certificate (Grade 12)

National Diploma/Degree/Honours in Business Administration

Diploma/Degree in related field

Job description

Cubix is offering a Software Quality Assurance Internship aimed at candidates with a passion for QA processes, reporting, and administration. The role supports the QA management team and broader campaigns, ensuring workloads, SLA targets, and administrative requirements are met efficiently.

The ideal candidate will be a South African citizen with relevant educational qualifications (Grade 12 plus a diploma/degree in business administration or related field) and a clear criminal/ITC record.