Property Manager

flyp; Cape Town; Hybrid; ZAR 360,000 - 500,000; Full time

Benefits offered by this job

Hybrid working

Weekend rota

Growth opportunities

London culture week

Competitive salary

Own portfolio from day one

Job summary

Flyp Homes in Cape Town is seeking a Property Manager to own a London-based short-let portfolio from a Cape Town base, working hybrid with two fixed office days. You will manage maintenance, keep margins tight, and ensure compliance and high standards while aligning UK business hours.

The role requires 3+ years in property management, strong contractor relationships, and experience with remote international portfolios. This is a hands-on position with growth opportunities.

Qualifications

• Minimum 3+ years in property management or facilities operations.
• Experience coordinating maintenance workflows with contractors.
• Able to work remotely across UK hours in a hybrid Cape Town setup.
• Experience with short-let or holiday rentals is a plus.
• Familiarity with property management software such as G Suite, Breezeway.

Responsibilities

• Triage and assign maintenance issues to contractors within SLA.
• Monitor tickets from creation to resolution; maintain accountability.
• Drive proactive maintenance to prevent costly repairs.
• Coordinate contractor schedules and sign-offs within timeframes.
• Maintain compliance, records, and owner invoicing processes.

Skills

English communication

Organisational skills

Data-driven

Contractor negotiation

Independent work

Time management

Education

Property management degree

Related field degree

Tools

G Suite

Breezeway

Job description

Job Spec — Property Manager (Cape Town)

The Role

Flyp Homes is a fast-growing short-let property management company with a London portfolio and a Cape Town operations hub. We're looking for a sharp, proactive Property Manager to join our Cape Town team — someone who takes real ownership of their portfolio, stays ahead of problems, and holds the line on standards.

This role sits at the heart of our operations. You'll be managing a portfolio of London-based short-let properties remotely, handling both reactive and proactive maintenance, keeping margins tight, and making sure every property is compliant, well-maintained, and performing.

Location: Cape Town — Hybrid (2 fixed office days per week)

Working Hours: 09:00–18:00 UK time, Monday to Friday

Because our properties are in London, your working day aligns with UK business hours.

Weekend Rota: This role includes weekend cover on a rotating basis — currently one weekend per month. Days worked on the weekend are taken off in lieu during the week.

What You'll Be Doing

Maintenance Management

• Triage incoming maintenance issues and assign them to the right contractors promptly, within SLA
• Monitor open tickets from creation to resolution — no ticket gets forgotten or sits unactioned
• Drive proactive maintenance: identify and address issues before they escalate into complaints or costly repairs
• Coordinate with contractors to ensure work is scheduled, attended, and signed off within agreed timeframes
• Escalate when necessary and own the outcome, not just the handover

KPI Ownership

• Hit and maintain your portfolio KPIs: ticket closure rates, SLA adherence, guest satisfaction scores, repeat issue rates
• Track your numbers weekly and flag risks before they become missesContribute to reporting cycles and ops reviews with clean, accurate data

Cost Control and Margin Management

• Approve maintenance spend within your authorisation limit and challenge anything that looks off
• Ensure contractor quotes are appropriate, competitive, and properly authorised before work begins
• Identify recurring cost patterns and flag opportunities to reduce waste or renegotiate
• Keep margins in line with Flyp's targets for property care spend

Billing and Compliance

• Ensure all maintenance work is correctly billed — to the right owner, at the right rate, with proper documentation
• Uphold Flyp's compliance standards across your portfolio: gas safety, electrical certificates, and any other statutory requirements
• Maintain accurate records in our property management systems at all times
• Support the team in making sure owners are informed and invoiced correctly and on time

What We're Looking For

Experience

• 3+ years in property management, facilities coordination, or a similar operations role
• Experience managing maintenance workflows, contractor relationships, or service delivery in a fast-paced environment
• Comfortable working with a remote or international portfolio — you've coordinated across time zones or geographies before
• Familiarity with property management software (Gsuite, Breezeway, or similar)
• Short-let or holiday rental experience is a plus, but not essential
• A degree in Logistics, Property Management, or a related field — or 3+ years of hands‑on experience that's taught you just as much. We care about what you can do, not just what's on paper

Skills

• Strong written and verbal communication in English — you're clear, professional, and know how to push without being pushy
• Organised to a fault: you manage multiple priorities without letting things slip through the cracks
• Comfortable with data: you can read a tracker, spot an anomaly, and ask the right question
• Confident handling contractor conversations, including negotiating costs and challenging poor work
• Able to work independently during UK hours with minimal supervision

Personal Attributes

• High ownership mindset — you care about outcomes, not just tasks
• Proactive by default: you flag problems early and come with solutions
• Resilient and adaptable in a growing, sometimes unpredictable business
• Direct and professional in how you communicate — with guests, contractors, owners, and the team
• Comfortable holding others to account when standards aren't being met
  

What Flyp Offers

• A real role with real ownership — you'll manage an active portfolio from day one, not shadow someone else's work
• Hybrid working — 2 fixed office days a week in our Foreshore office in Cape Town (parking included, proper coffee machine, great food on your doorstep)
• Flexible UK winter policy — on office days you're not expected to sit at your desk until 8pm; we make it work so you can head home at a reasonable hour when the clocks change
• Weekend rota cover — currently one weekend per month, with full days in lieu taken during the week
• Growth, not a holding pattern — we're a fast-paced startup in scale‑up mode and we're actively developing our next generation of leaders; if you want to grow, the room is there
• Annual Culture Week in London — our Head of Department’s and team leads travel to London once a year to work alongside the UK team
• A culture worth showing up for — socials with the London leadership team once a quarter, and more often when we're down in Cape Town
• Competitive salary commensurate with experience

Flyp Homes is an equal opportunity employer. We welcome applications from candidates of all backgrounds.