Property Administrator

Honey Recruitment Specialists; Cape Town; On-site; ZAR 257,000 - 279,000; Full time

Benefits offered by this job

Professional growth opportunities

Competitive salary package

Supportive work environment

Job summary

Honey Recruitment Specialists is seeking a Property Administrator for a Western Cape-based organization. The role focuses on utility billing accuracy and tenant account management in a full-time, on-site capacity.

Salary ranges from R23,000 to R25,000 per month, with opportunities for professional growth within a reputable property services firm.

Qualifications

• Strong communication skills.
• Proficiency in data review and analysis.
• Excellent customer service orientation.

Responsibilities

• Receive and review data files, tenant movement, and occupancy reports from utility management companies.
• Identify and query major variances in utility consumption and billing.
• Prepare monthly recovery schedules and process charges on tenants' accounts.
• Process ad hoc recoveries and legal fee invoices for tenants.
• Review, check, and sign pre-billing reports for accuracy and submit for approval.
• Send tenant statements and supporting documentation via MDA system.
• Review and correct undeliverable emails in tenant records.
• Communicate tenant movements, liabilities, and meter change information to utility companies.
• Attend to tenant queries and follow up to ensure resolution.
• Process corrections, adjustments, deposits, and refunds on tenants' accounts.
• Prepare and submit schedules for municipal rates, levies, and other charges for approval.
• Process backdated corrections and bad debt write-offs with appropriate approvals.
• Perform additional duties related to office management and operational efficiency.

Skills

Strong communication

Data review & analysis

Customer service orientation

Tools

Utility management software

Job description

Seize a pivotal opportunity to advance your career within a dynamic property management environment. Our client, an established organization based in the Western Cape, South Africa, with a focus on delivering comprehensive property administration services, is seeking a dedicated Property Administrator to join their team. This role offers the chance to take on significant responsibilities, ensuring seamless utility billing and tenant account management on a full-time, on-site basis.

Salary: R23,000 - R25,000 per month (Basic)

Duties

• Receive and review data files, tenant movement, and occupancy reports from utility management companies
• Identify and query major variances in utility consumption and billing
• Prepare monthly recovery schedules and process charges on tenants' accounts
• Process ad hoc recoveries and legal fee invoices for tenants
• Review, check, and sign pre-billing reports for accuracy and submit for approval
• Send tenant statements and supporting documentation via MDA system
• Review and correct undeliverable emails in tenant records
• Communicate tenant movements, liabilities, and meter change information to utility companies
• Attend to tenant queries and follow up to ensure resolution
• Process corrections, adjustments, deposits, and refunds on tenants' accounts
• Prepare and submit schedules for municipal rates, levies, and other charges for approval
• Process backdated corrections and bad debt write-offs with appropriate approvals
• Perform additional duties related to office management and operational efficiency

Requirements

• Strong communication skills
• Proficiency in data review and analysis
• Excellent customer service orientation

Nice to Have

• Experience with utility management systems or property administration software

What We'll Give You

• The opportunity to work within a reputable company committed to operational excellence
• A supportive work environment focused on professional growth
• Competitive salary package with room for development

Take the next step in your property management career.