Property Admin Officer

SKG Properties; East London; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading property management firm in South Africa is seeking an Employee to manage a portfolio of buildings. You will be responsible for leasing administration, tenant collections, and accounts payable processing. The ideal candidate has prior experience in property management, strong customer service skills, and attention to detail. This role is crucial for maintaining tenant relationships and ensuring accurate financial operations.

Qualifications

• Proven experience in property management or leasing administration.
• Ability to manage tenant relations effectively.
• Experience in accounts payable and cashbook processing.

Responsibilities

• Maintain accurate leasing administration and billing.
• Proactively manage tenant collections and relationships.
• Ensure accurate accounts payable and cashbook processing.

Skills

Excellent customer service

Proactive communication

Strong organizational skills

Attention to detail

Job description

Company Overview

SKG Properties specialises in the development leasing and management of commercial and industrial real estate.

Joining us means seizing an opportunity to work in a dynamic, industry leading property company in South Africa, where ethics, customer service and teamwork are the foundations of our success.

Role Overview

The Employee will be responsible for their own portfolio of buildings, administration of which will encompass the full function from lease onboarding to reconciling cash books.

Responsibilities

Leasing Administration

Ensure accurate leasing administration, billing, and timely processing of receipts / adjustments / refunds :

• Maintain tenant files.
• Ensure billing corresponds to lease.
• Allocate tenant receipts.
• Process corrections of misallocations and unidentified receipts on a daily basis.
• Ensure invoice / statements are issued timeously and that rental, recoveries and receipts are accurate at all times.
• Ensure that pre-billing reports are checked for accuracy and approved for the next rent roll.
• Ad-hoc invoicing and account corrections when required.
• Termination of accounts and ensure all arrears are collected or handed over for legal collection timeously.

Customer Liaison

Proactively manage tenant collections & ensure excellent customer service is delivered :

• Maintain good relationships with all tenants in portfolio.
• Collection of monthly rental due for portfolio.
• Reconciling of accounts regularly.
• Follow up daily, weekly, and monthly to ensure that debtors adhere to terms of payment.
• Ensure that queries on any outstanding balances and / or other issues are attended and follow-up on balance of payment where required.
• Diarise payment arrangements for all outstanding balances and follow up telephonically on the agreed date.
• Proactively engage with tenants, creating and maintaining professional relationships through structured communication and meetings.
• Updating tenant contact detail changes.
• Handle tenant queries / complaints ensuring customer service SLAs are always adhered to.
• Ensure collection protocols are enforced and problem accounts are escalated timeously for interventions.
• Regular recording of collection actions on reporting systems.

Accounts Payable Administration

Ensure accurate accounts payable and cashbook processing for portfolio :

• Ensure accurate accounts payable and cashbook processing for portfolio.
• Reconcile processed work by verifying entries and comparing system reports to balances.
• Record account expenses by cost centre and invoice details.
• Ensure all vendor paperwork and accounts are up to date.
• Maintain accounts by verifying and posting account transactions.
• Full cashbook function including reconciliations between bank and ledger balances.
• Process Cashbook transactions daily and accurately.
• Proactively resolve any uncertainties for allocations and process corrections when required.
• Review cashbook to ensure there are no duplicated items.
• Identify and resolve any reconciling items to ensure creditors are paid on time as per their payment terms.

To submit your application kindly visit the SKG Properties career website or click on the link at:

https://www.careers-page.com/skg/job/V6WX4W58

Psychometric tests are required to be undertaken by shortlisted candidates.

Should you not have been contacted by 31 October 2025 please consider your application unsuccessful.