Project Support Office Manager

Hensoldt; Pretoria; On-site; ZAR 1,000,000 - 1,300,000; Full time

Job summary

HENSOLDT South Africa is seeking an experienced Project Support Office Manager to lead and strengthen the Project Support Office within the Programmes and Bids environment. The role provides integrated project support, governance, planning coordination and capability development to enable effective programme execution.

You will work with Programme Managers and cross-functional teams to drive consistency, visibility and operational excellence across multiple programme lines, delivering rigorous

Qualifications

• 7+ years' experience in PMO or project controls environment.
• Experience leading multidisciplinary project support teams.
• Experience implementing governance processes and procedures.
• Experience in engineering, manufacturing, defence or technology programmes advantageous.

Responsibilities

• Lead integrated project support services across planning, scheduling, administration and reporting.
• Establish governance frameworks, procedures and best practices for consistent project execution.
• Coordinate planning, resource visibility and performance reporting across programmes.
• Develop project management capability and continuous improvement within the office.
• Lead the Project Support Office team and ensure responsive, customer-focused support.

Skills

Governance & methodologies

Planning & scheduling

Resource planning

Reporting & KPIs

Risk management

Change management

Lifecycle management

Process design

Continuous improvement

Coaching & facilitation

Education

National Diploma in Project Management or related discipline

Degree (preferred) in related field

Job description

About the role

We are looking for an experienced Project Support Office Manager to lead and strengthen our Project Support Office within the Programmes and Bids environment.

This role is responsible for providing integrated project support services, establishing consistent project governance and methodologies, coordinating planning and resource activities, and developing project management capability to enable effective programme execution.

The successful candidate will combine strong project management expertise with people leadership, governance and continuous improvement capabilities, and will work closely with Programme Managers, Project Managers and cross-functional stakeholders to drive consistency, visibility and operational excellence across multiple programme lines.

Qualifications and experience

• National Diploma in Project Management, Engineering, Business Management, Industrial Engineering or a related discipline; a relevant degree would be preferred.
• Formal Project Management qualification such as PMP, PRINCE2, PMBOK, Agile or equivalent would be advantageous.
• Minimum 7 years’ experience within a project management, project controls, project support office, programme support or PMO environment.
• Minimum 3 years’ people management experience leading multidisciplinary project support or project services teams.
• Experience implementing and improving project management methodologies, governance processes and business procedures.
• Experience supporting complex engineering, manufacturing, defence, aerospace or technology programmes would be advantageous.

Key technical skills

• Project Management principles, methodologies and governance
• Project planning, scheduling and project controls
• Resource planning, capacity management and coordination
• Programme and project reporting
• Risk, issue and change management
• Project lifecycle management
• Business process design, standardisation and continuous improvement
• Performance dashboard development and KPI reporting
• Facilitation, training and coaching
• Quality Management Systems and internal audit support

Key responsibilities

Project Support Services
Lead the delivery of integrated project support services, including project planning, scheduling, administration, coordination, reporting and resource support, to enable effective programme execution and consistent support across multiple programme lines.

Project Governance, Processes and Methodologies
Implement and continuously improve project governance frameworks, standard operating procedures, methodologies, tools and best practices to promote consistency, compliance and effective project execution.

Planning, Resource Coordination and Performance Reporting
Manage project planning support, resource visibility, capacity reporting, project dashboards, milestone tracking and performance information to enable informed decision-making, optimise resource utilisation and improve programme performance.

Capability Development and Continuous Improvement
Build organisational project management capability through onboarding, coaching, lessons learnt, knowledge sharing and training while continuously improving project support processes, systems and service delivery.

Leadership and Operational Service Delivery
Lead, develop and optimise the Project Support Office team by establishing service standards, managing performance, fostering collaboration and ensuring responsive, customer-focused support that contributes to successful programme delivery.

Our recruitment values:

HENSOLDT South Africa focuses on diversity, equity, and inclusion in our organisational strategy. We are committed to building a diverse and inclusive corporate culture that benefits our employees and delivers better outcomes for our clients. In line with our commitment to equal employment opportunities and our focus on diversity in the operational environment, we welcome applications from all ethnic groups. In line with HENSOLDT's commitment to equal employment opportunities and our focus on diversity in the operational environment, preference will be given to suitable candidates from designated groups.

Application Deadline: 29 September 2026.