Linkfields Innovations is recruiting Project Managers with BSS domain depth to run workstreams within a multi-phase Telco transformation programme.
The programme is running parallel phases against a compressed schedule and requires project managers who understand telecommunications BSS well enough to interrogate delivery status rather than report it. Programme management capacity has been identified as a gap, so the role carries real ownership from the outset.
Responsibilities and Duties
- Own schedule, scope, dependencies and delivery reporting for an assigned workstream across the Telco transformation program
- Build and maintain integrated project plans covering requirements, design, build, migration, test and cutover
- Manage delivery across a multi vendor environment spanning the prime vendor, the operator and third party service providers
- Track progress against baseline, identify slippage early and drive recovery plans where project fall behind
- Maintain the risk, assumption, issue and dependency log, and drive mitigation to closure
- Coordinate test cycles, including system integration testing and UAT, in partnership with the test management team
- Support cutover planning and rehearsal in partnership with the cutover manager
- Run governance forums, prepare status reporting for programme and executive audiences, and manage escalation
- Manage resource allocation and utilisation across the assigned workstream
- Maintain delivery discipline against programme methodology, quality gates and documentation standards
Desired Experience & Qualification
- Project management: Minimum 8 years managing IT delivery, with proven ownership of large scale multi workstream programmes
- BSS domain: Substantive knowledge of telecommunications BSS, including billing operations, charging, order management and service management across prepaid, postpaid, mobile and fixed
- Transformation delivery: Track record delivering migration or system replacement programmes to fixed cutover dates
- Multi vendor environments: Experience managing delivery where accountability is shared across vendors and the client
- Amdocs: Familiarity with the Amdocs estate and its operational dependencies
- Qualification: Relevant degree or diploma. PMP, PRINCE2 or equivalent certification is preferred.
Technical Skills and Competencies
- Advanced planning and scheduling, including critical path and dependency management, using MS Project, Jira or equivalent
- Risk and issue management with demonstrable recovery of at risk delivery
- Financial tracking, forecasting and resource management
- Executive reporting and stakeholder management at senior and C level
- Decision making under schedule pressure and incomplete information
- Change control and disciplined scope management
Advantageous
- Experience implementing a vendor BSS platform as a replacement for a legacy estate
- Cutover management experience on a high volume subscriber migration
- Agile and waterfall hybrid delivery experience
- Prior delivery experience within a South African telecommunications operator
- Work model: Five days per week on site. Core hours 09:00 to 17:00