Project Manager

Surgo PTY Ltd; Cape Town; On-site; ZAR 700,000 - 1,000,000; Part time

Job summary

SURGO is seeking a Project Manager for our Cape Town office on a project-based contract. You will deliver software implementation projects, coordinate with cross-functional teams, and serve as the primary client contact to ensure successful outcomes.

Responsibilities include end-to-end project lifecycle management, risk and budget control, and collaboration with Finance, Sales and technical staff. APSO member; diversity encouraged; office-based location on Kloof Street.

Qualifications

• Minimum of 2 years' experience delivering software projects.
• Experience with software implementation projects.
• Excellent communication with clients and executives.
• Strong commercial awareness and change management.
• Desirable: Prince2 or Agile qualifications.
• Experience with ConnectWise PSA or similar project tools.
• Experience in Business Applications/Managed IT Service Provider environments.
• Awareness of Microsoft Dynamics 365 and/or Sage products.

Responsibilities

• End-to-end management of the project lifecycle from initiation to closure, including scope, objectives, deliverables and readiness criteria.
• Principal client contact for project matters and progress reporting.
• Manage project risks, issues, changes and escalation as appropriate.
• Oversee resources, budget and schedule; ensure timely invoicing with Finance.
• Maintain project documentation including risk and change logs.
• Ensure quality of project deliverables and conduct quality checks.
• Support management reporting to COO and leadership teams.
• Coordinate with subcontractors and third parties involved in projects.
• Maintain ConnectWise and accurate time tracking for projects/tasks.
• Collaborate with technical teams to develop statements of work as needed.

Skills

Project management

Client communication

Budget management

Time management

Stakeholder management

Education

Prince2/Agile qualifications

Tools

ConnectWise PSA

Microsoft Dynamics 365

Sage products

Job description

We are looking for a Project Manager for our office in Kloof street Cape Town who will be reporting to the Project Delivery Lead, the Project Managerwill be responsible for the successful delivery of projects, as well as ad-hoc consultancy engagements, to our clients customers.

The role involves working with our sales and finance teams, project co-ordinator, engineers, consultants, developers, and architects to ensure successful delivery of project objectives. The role will require attending virtualmeetings and support for customers on an ad-hoc basis.

Responsibilities

• End to end management of the project lifecycle including project initiation, defining the project scope, objectives, deliverables, user acceptance and business readiness criteria, communication strategy; planning and resource booking; managing the project progress, communications with clients and resources; project closure (including evaluation) and handover to support
• Be the principal contact for the client on all project matters
• Manage and report on project progress, risks, issues and changes, and escalated them as appropriate
• Manage the project resources, budget, and schedule
• Maintain, all project documentation, including risk, change and action logs
• Ensure the quality of the project deliverables and conduct quality checks
• Contribute to management level reporting for the Chief Operations Officer and the wider management team
• Liaise with sub-contractors or other third parties that form part of a project
• Maintain theproject management system – ConnectWise, and ensure that time used for projects/tasks is accurately recorded
• Liaise with Finance and Commercial teams to confirm invoice and delivery dates, and ensure timely invoicing
• Work with Technical colleagues to support Commercial with developing statements of work, where project specific information is required

Qualifications and Experience

Essential:

• Minimum of 2 years' experience in the successful delivery of projects
• Experienced in the delivery of software implementation projects
• Confident in dealing with C-Level executives and project stakeholders
• Strong Commercial awareness and experience of effective scope / change management
• Able to analyse potential problems and identify routes to resolution
• Confident in recording, tracking, and reporting on tasks, progress, and challenges
• Able to communicate exceptionally well with others, both internal and external
• Able to manage time effectively and proficient at working across multiple active projects
• Self-motivated with the ability to 'think smart' and adapt quickly
• Pro-active; identifying areas to improve and processes to introduce consistent results

Desirable:

• Project Management qualifications such as Prince2 or Agile
• Experience of using ConnectWise PSA or other Project Management applications
• Previous experience of operating within a Business Applications Professional Service and / or Managed IT Service Provider
• Awareness of Microsoft Dynamics 365 and/or Sage products

Competencies

Client and Commercial Focus

Proactively anticipates and manages the needs of internal and external clients to meet and exceed customer expectation

Teamwork and Collaboration

Shares knowledge continuously and encourages others to do the same

Results Focused/Problem Solving

Anticipates issues before they occur and develops and implements contingency plans

Communication

Conveys information and ideas clearly and succinctly. Listens to others and values different opinions. Adapts tone, style and approach toward people depending on audience and situation

Please note this is a Project Based Contract

Salary: Market Related depending on experience and Skill set

Shifts: Monday to Friday 09:00 am to 18:00 pm/ 10:00 am to 19:00 based on day light savings in the UK

Location: Kloof street Cape Town, in office

Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed to maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful, and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.